Sales Planning & Operations Specialist (Bilingual Chinese - English)

Job summary

To develop and analyze demand forecasts, align supply–demand, coordinate with Sales, Supply Chain, Production,

and Procurement, and support the monthly/ quarterly S&OP process to achieve service, inventory, and OTIF targets.

Key Responsibilities

• Demand Planning

• Collect data from sales, marketing, order processing, and sales record from internal customers.

• Analyze historical data, consumption trends, and market factors.

• Prepare weekly, monthly, and quarterly forecasts.

• Monitor forecast accuracy & bias and recommend improvement actions.

• Supply Review & Capacity Alignment

• Work with supply chain, production, and procurement to confirm supply capabilities.

• Assess risks related to shortages, excess inventory, or capacity constraints.

• Propose scenarios and solutions for supply–demand gaps.

• S&OP Process Management

• Prepare documents for demand review, supply review, pre-S&OP, and executive S&OP meetings.

• Update relevant dashboards/KPIs: OTIF, forecast accuracy, inventory vs target.

• Track action items and follow up after S&OP meetings.

• Cross-Functional Coordination

• Facilitate communication across sales, supply chain, production, and procurement.

• Ensure consistency in data, forecasts, and planning inputs.

• Support issue escalation and resolution for supply–demand alignment.

• Reporting & Data Analysis

• Update forecast, inventory, lead time, and consumption data.

• Prepare weekly/monthly/quarterly reports as required.

• Analyze trends and recommend improvements for the S&OP process.

• Proficiency in Chinese & En

Yêu cầu công việc

• Proficiency in Chinese & English is an advantage.

• Bachelor’s degree in supply chain, logistics, business, engineering, or related fields.

• 3 years of experience in S&OP, demand planning, supply planning, or data analytics.

• Experience with ERP (SAP) or forecasting tools preferred.

• Strong data analysis skills with proficiency in Excel/ Power BI.

• Logical thinking and ability to handle complex datasets.

• Effective communication and cross-functional collaboration.

• Strong presentation and reporting skills.

• Able to work with large datasets, identify trends, detect deviations, and generate meaningful insights for planning.

• Uses root-cause analysis, impact assessment, and scenario planning to address supply-demand imbalances.

• Understands connections between Sales, S&OP, supply chain, production, and procurement to build feasible and optimized plans.

• Manages workload based on business impact and ensures timely completion of forecasts and planning cycles.

• Handles multiple tasks simultaneously and adapts quickly to demand changes, supply issues, or lead-time shifts.

• Ensures precise forecast inputs and clean data, which are critical to effective S&OP outcomes.

Quyền lợi

• Thưởng: Monthly KPI bonus, lucky money, 13th-month bonus, and annual performance bonus tied to company performance.
• Chăm sóc sức khoẻ: Premium healthcare insurance package.
  In-depth health check package.
• Nghỉ phép có lương: 14 days of annual leave plus 1 fully paid day off for Christmas.
• Đào tạo: Continuous learning with in-house training and an annual budget for external skill development.
• Hoạt động nhóm: On-site sports and entertainment facilities, including badminton, table tennis, pickleball, football, foosball, and darts.
  Friendly, collaborative international environment with annual team-building trips and Year-End parties.
• Xe đưa đón: Employee shuttle service from HCMC.
• Căn-tin: Modern pantry with free coffee.
  Free lunch provided in an air-conditioned canteen.
• Nhà trẻ: Childcare allowance.
• Khác: Monday–Friday schedule (08:30–16:30) with a hybrid option to work from home 4 days per month.
  Birthday gifts and celebrations.
  Competitive salary aligned with market standards.
  100% salary payment during the probation period.
  Social Insurance contrib