Sales Manager (Quản Lý Bán Hàng - Chi Nhánh Khánh Hòa)

Purpose and Objective of this position:

• Lead and manage overall sales and store operations to achieve business objectives.

• Drive sales growth while delivering an exceptional customer experience.

• Develop, lead, and motivate a high-performing sales team.

• Coordinate merchandising, marketing, logistics, and other operational activities to support business performance.

Essential Job Duties and Responsibilities:

Sales & Store Operations

• Manage daily sales and store operations.

• Develop and implement sales strategies to achieve business targets.

• Monitor business performance and drive continuous improvement.

Team Management

• Lead, coach and develop the Sales team.

• Manage workforce planning and team performance.

• Foster a positive and customer-focused working environment.

Customer Experience

• Ensure exceptional customer service standards are consistently maintained.

• Handle customer feedback and resolve issues promptly and effectively.

Business and Operation Support

• Oversee merchandising, marketing, logistics and other operational functions.

• Manage departmental resources and support business initiatives.

• Collaborate with internal and external stakeholders to ensure smooth and efficient operations.

Reporting & Compliance

• Prepare business reports and provide insights to support management decision-making.

• Ensure compliance with company policies, operational procedures and applicable legal requirements.

Other Responsibilities

• Perform other duties and responsibilities as assigned by the Management.

Yêu cầu công việc

Educational Requirements: College/ University graduate or equivalent.

Work Experience and Requirements:

• At least 5 years of supervisory experience in a retail, customer service, hospitality, or luxury brand boutique environment is preferred.

• Flexible to work hours as required by the business.

• Able to stand throughout the working shift and proactively interact with customers and staff.

Equipment/Tools: POS terminal, computer, and standard office equipment.

Licenses Required: Health certificate clearance.

Critical Skills: Multilingual proficiency is preferred, particularly in English, Japanese, Mandarin, Korean, or Russian.

Quyền lợi

• Thưởng: Competitive salary + Allowances + Bonuses
• Chăm sóc sức khoẻ: 100% Social insurance (from probation time) + Health insurance + Paid sick days
• Xe đưa đón: Company shuttle bus provided