Sales Manager - Manufacturing

We are looking for a Sales Manager to join a well-established FDI manufacturing company in Bac Ninh. Due to the confidential nature of this hiring, the company name will be disclosed to suitable candidates during the recruitment process.

KEY RESPONSIBILITIES

• Manage and strengthen relationships with key customers, ensuring a high level of service and customer satisfaction.

• Understand customer needs and coordinate internally to ensure requirements are delivered effectively and on time.

• Work closely with Production, Engineering, Quality, Planning, Purchasing, and Logistics teams to manage customer requirements.

• Take ownership of customer concerns and coordinate timely solutions for issues related to quality, delivery, capacity, or supply.

• Support new product launches and ongoing customer programs, ensuring smooth coordination throughout the project lifecycle.

• Manage RFQ activities, including quotation preparation, costing coordination, and commercial discussions with customers.

• Follow up on customer forecasts, orders, demand changes, and delivery plans to ensure alignment with internal capacity and production schedules.

• Monitor account performance and identify opportunities to improve customer satisfaction and business results.

Yêu cầu công việc

• Bachelor's degree in Engineering, Business, Supply Chain, Manufacturing, or a related discipline.

• At least 5 years of relevant experience in Sales, Key Account Management, Program Management, Customer Service, or similar roles within a manufacturing environment.

• Candidates with experience in Mechanical Manufacturing, Automotive, Electronics, EMS, Semiconductor, Medical Device, Metal Stamping or Contract Manufacturing are highly preferred.

• Strong background in managing B2B/OEM customers and working across multiple functions.

• Familiarity with manufacturing processes, RFQ, costing, supply chain, and production planning.

• Strong communication, negotiation, and problem-solving skills with the ability to build trusted relationships with customers.

• Good command of English is required. Chinese language skills are a strong advantage.

Quyền lợi

• Thưởng: Annual KPI bonus
• Chăm sóc sức khoẻ: Full salary-based insurance contribution
• Hoạt động nhóm: Professional FDI manufacturing environment.
  Opportunity to work with international OEM customers and cross-functional teams
• Xe đưa đón: Shuttle bus from Hanoi and Bac Ninh
• Khác: Competitive salary package