Sales Executive (Remote - Shopify Experienced)

• Conduct 1:1 outreach to sellers who have engaged with Growth team activities but have not yet converted.
• Follow up with new users to understand activation barriers, assist with setting up their first workflow, and drive conversion from free users to paid customers.
• Gather user feedback and success stories to support the Growth team in developing case studies, testimonials, and social proof materials.
• Re-engage churned users by identifying reasons for cancellation and offering suitable plans, promotions, or new free-tier options.
• Participate in ShopBase and eCommerce communities, support community engagement initiatives, identify merchants facing relevant challenges, and approach them naturally with tailored solutions.
• Conduct personalized outreach to Shopify store leads sourced from platforms such as Storleads and BuiltWith.
• Follow up with newly installed users to understand onboarding challenges, help them launch their first workflow, and encourage paid plan adoption.
• Proactively request reviews and testimonials from merchants who have achieved positive results, with a target of securing at least 5 quality reviews.
• Collaborate with the Growth team to nurture leads generated through community seeding campaigns, content initiatives, and other marketing activities.
• Reconnect with churned users to understand their reasons for leaving and explore opportunities to win them back through appropriate plans, offers, or newly introduced free-tier options.

Yêu cầu ứng viên

• Minimum 1 years of experience in Business Development, Sales, preferably working with international clients or markets.
• Strong English communication skills (both written and spoken), with the ability to communicate naturally and confidently without relying on scripts; skilled at asking insightful questions to uncover customer needs, pain points, and business opportunities.
• Proactive in prospecting, outreach, and new business development; capable of independently identifying, testing, and optimizing outreach strategies tailored to different customer segments.
• Experience working with eCommerce merchants or selling, consulting, and implementing products/services for the eCommerce industry.
• Prior experience with or strong familiarity with platforms and ecosystems such as ShopBase, Shopify, or other eCommerce-focused SaaS solutions is highly preferred.

Quyền lợi được hưởng

• Competitive monthly compensation, paid in full with a transparent contractor arrangement.
• Have 2 options:

       Check in 13h30, check out 21h30

       Or

      + Check in 15h, check out 0h

• Have break-time 1 hour.
• 100% remote working, offering flexibility and location independence.
• Freelance/Contractor engagement, providing autonomy and flexible working arrangements.