Sales Admin Team Leader

Lead and manage the overall Sales Administration operations for the Audio category to ensure:
Effective operational support for the Sales team
Accurate business data management and reporting
Close monitoring and optimization of sell-in, sell-out, and promotion performance
Smooth cross-functional collaboration between Sales, Brand, Trade Marketing, Accounting, and Distributors
I. Key Responsibilities
Sales Administration Operations Management (35%)
Lead and manage the Sales Admin team, including daily task allocation and performance follow-up
Monitor and control the processing of POs, contracts, pricing, claims, rebates, and receivables
Ensure service level agreements (SLA) are maintained for Sales teams and customers
Standardize and continuously improve internal operational processes
Coordinate with cross-functional teams to resolve operational issues promptly and effectively
Business Reporting & Analysis (30%)
Develop and manage reporting systems for Sell-in, Sell-out, Inventory, Forecast, and Promotion Performance
Track sales KPIs by channel, product model, customer, and Sales team
Analyze sales trends and provide actionable insights to support business decisions
Ensure accuracy, consistency, and reliability of business data
Sales Support & Promotion Execution (20%)
Monitor promotion program execution and support incentive/rebate calculations
Evaluate the effectiveness of sales and promotional programs
Support Sales and Brand teams in forecasting and business planning
Monitor stock aging, allocation, and product availability
Systems Management & Process Improvement (15%)
Propose automation initiatives and reporting optimization solutions
Standardize operational templates and management dashboards
Improve efficiency in the use of ERP systems, Excel, and BI tools
Train team members on operational processes and reporting standards
Experience
Minimum 3–5 years of experience in Sales Administration, Commercial Administration, or Business Support
At least 2 years of team leadership or supervisory experience
Preferred industries: Audio, Consumer Electronics, FMCG, Retail, or Distribution
Knowledge & Skills
Strong Excel and data management skills
Strong analytical and business reporting capabilities
Good task management and prioritization skills
Strong cross-functional communication and coordination skills
Problem-solving mindset with a focus on process improvement
Experience with Power BI, ERP systems, SAP, or Salesforce is a plus
Ngành nghề: Bán hàng / Kinh doanh, Bán lẻ / Bán sỉ, Hàng gia dụng / Chăm sóc cá nhân
Kinh nghiệm: 5 Năm
Cấp bậc: Trưởng nhóm / Giám sát
Hình thức: Nhân viên chính thức
Địa điểm: Hồ Chí Minh