Tuyển dụng Receptionist tại Hồ Chí Minh

DD HOSPITALITY | WE'RE HIRING
POSITION: RECEPTIONIST
DEPARTMENT: FRONT OFFICE DEPARTMENT
LOCATION: HO CHI MINH CITY
JOB DESCRIPTION
The Front Office team is responsible for the daily operation of the front desk, including guest reception, check-in/check-out, cashiering, and guest support throughout their stay.
MAIN RESPONSIBILITIES
- Front Desk Operations: Welcome and assist guests; handle check-in, check-out, room assignment, and maintain accurate guest and room information.
- Reservations & Room Management: Handle reservations, walk-ins, extensions, and room changes; monitor room availability and coordinate with Housekeeping.
- Guest Service: Respond to guest requests, inquiries, and complaints; provide local information and support throughout the guest’s stay.
- Cashiering & Reporting: Manage cash float, process payments, and prepare daily cashier reports.
Yêu cầu công việc
- High school diploma or above; Hospitality background preferred.
- Minimum 1 year of Front Desk experience in a hotel/apartment.
- PMS experience required; EzCloud preferred.
- Good spoken English; additional languages are an advantage.
- Proficient in Word, Excel, and Outlook.
- Responsible, team-oriented, adaptable, and eager to learn.
Quyền lợi được hưởng
- Full coverage of Social Insurance, Health Insurance, and Unemployment Insurance in accordance with labor laws.
- Paid annual leave as per regulations (minimum 12 days/year), plus statutory public holidays.
- Opportunities to join training and professional development programs to enhance skills and advance your career.
- A friendly, professional working environment with regular team-building activities and internal company events.