Production Manager

1. Production & Delivery Management

Plan and manage development timelines and production schedules.
Own end-to-end delivery across Product, Engineering, and Data teams.
Break down milestones, track progress, and ensure on-time execution.

2. Systems & Process Development

Design and implement scalable production workflows.
Standardize SOPs for development, data processing, and reporting.
Continuously optimize processes to improve speed, accuracy, and cost efficiency.

3. Quality Control (QC) Ownership

Build and maintain QC frameworks for data, AI outputs, and final deliverables.
Define QC checkpoints, quality thresholds, and escalation rules.
Coordinate manual and AI-based QC processes to ensure consistent output quality.

4. Monitoring & Reporting

Monitor daily production performance, bottlenecks, and operational risks.
Track key KPIs including accuracy, turnaround time, error rates, and rework.
Provide clear status updates and issue reports to management.

5. Cross-Functional Coordination

Act as the bridge between Product, Engineering, Data, and Account teams.
Translate requirements into clear, executable tasks.
Align delivery priorities with business goals and client expectations.

6. Risk & Issue Management

Identify production risks early and propose mitigation plans.
Handle incidents, perform root-cause analysis, and drive continuous process improvements.

Yêu cầu ứng viên

- Bachelor’s degree in IT, Computer Science, Information Systems, or equivalent.
- Minimum 2–3 years of experience as an IT Project Manager or similar roles (BA, Scrum Master,    Tech Lead transitioning to PM).
- Solid understanding of SDLC and Agile/Scrum methodologies.
- Basic technical knowledge of Web/Mobile applications, APIs, Databases, Cloud is a plus.
- Prefer candidates with certifications: Scrum Master, PMI-ACP, PMP.
- Excellent planning and timeline management skills.
- Strong communication, presentation, and negotiation skills.
- Proficient with project management tools: Jira, Confluence, Trello, Notion, Slack, basic Git.
- Strong risk management and problem-solving abilities.
- Able to manage multiple projects and work under pressure.
- High sense of ownership and responsibility.
- Logical, meticulous, adaptable, and continuously improving.
- Strong leadership and team motivation skills.

Quyền lợi được hưởng

• Receive 100% salary during probation period.
• Working schedule: Monday to Friday.
• Overtime allowance, annual performance review.
• Work-from-home policy.
• Birthday and holiday gifts.
• Performance bonus, 13th-month salary.
• On-the-job training.