Pre-Sales Engineer

- Engage daily with prospective customers and partners to understand technical environments, business needs, and use cases.
- Present and demonstrate NAKIVO Backup & Replication solutions, highlighting key strengths such as ransomware protection, disaster recovery, and cost efficiency.
- Lead technical discovery, deployment sessions, and proof-of-concept (PoC) engagements to validate solutions and drive adoption.
- Design and propose tailored technical solutions based on customer requirements, ensuring alignment with both technical and business objectives.
- Provide deep technical expertise, including answering advanced product questions, explaining architecture, and offering practical workarounds.
- Support the sales team in positioning technical value and differentiators against competing backup and disaster recovery vendors.
- Handle technical inquiries across multiple channels (calls, demos, email), delivering accurate and timely responses.
- Deliver technical training and enablement to value-added resellers (VARs), ensuring effective product positioning and deployment.
- Build and maintain strong relationships with customers, partners, and internal stakeholders.
- Deliver webinars, live demonstrations, and technical presentations to both small and large audiences.
- Participate in industry events and partner activities to support product awareness and growth.
- Collaborate cross-functionally with Product Management to share customer feedback and influence product improvements.
- Work closely with Support teams to resolve technical challenges during the pre-sales cycle.
- Maintain up-to-date knowledge of industry trends, competitors, and data protection technologies.
Yêu cầu công việc
- Fluent English with good written and verbal communication skills.
- 5+ years of experience in a pre-sales, sales engineering, or solutions engineering role within the software or IT industry.
- Strong technical background in IT infrastructure and/or data center technologies, including virtualization, storage, networking, and systems administration.
- Experience with virtualization platforms such as VMware vSphere, Microsoft Hyper-V, Nutanix AHV, and Proxmox VE.
- Solid understanding of backup, disaster recovery, and data protection concepts and technologies.
- Familiarity with cloud platforms and workloads, including AWS, Microsoft Azure, and hybrid/cloud-native environments.
- Knowledge of SaaS backup scenarios (e.g., Microsoft 365) and modern data protection requirements.
- Experience with storage technologies (NAS, SAN, object storage) and server administration across Linux and/or Windows environments.
- Understanding of physical, virtual, cloud, and hybrid infrastructures, including their integration within backup and recovery strategies.
- Basic networking knowledge (TCP/IP, firewalls, routing) relevant to backup and replication operations.
Quyền lợi được hưởng
- KPI Bonus: Up-to 300$ per month
- Healthcare plan
- Up to 18 annual leaves and 5 sick leave per year
- Lương thỏa thuận theo năng lực và kinh nghiệm.
- Thưởng hiệu suất và thưởng theo kết quả kinh doanh.
- Thưởng tháng 13 và thưởng lễ, Tết.
- Xét tăng lương định kỳ.
- Được tham gia đầy đủ bảo hiểm xã hội, bảo hiểm y tế, bảo hiểm thất nghiệp theo quy định.
- Bảo hiểm sức khỏe bổ sung.
- Khám sức khỏe định kỳ hằng năm.
- Phụ cấp ăn trưa và phụ cấp đi lại.
- Hỗ trợ thiết bị làm việc.
- Môi trường làm việc chuyên nghiệp và thân thiện.
- Được đào tạo nội bộ và đào tạo nâng cao chuyên môn.
- Cơ hội thăng tiến rõ ràng.
- Tham gia các hoạt động team building và du lịch công ty.
- Nghỉ phép năm theo quy định và thêm ngày nghỉ theo thâm niên.
- Thời gian làm việc linh hoạt (nếu áp dụng).
- Hỗ trợ chi phí học tập và chứng chỉ chuyên môn.
- Quà tặng sinh nhật và các dịp đặc biệt.
- Chính sách phúc lợi cho nhân viên gắn bó lâu dài.