Operations / IT Support

1. End-User Support

• Provide first-level technical support to staff for hardware, software, and network-related issues.

• Assist users with Microsoft Office 365 applications such as Outlook, Teams, and SharePoint.

• Support login issues, account access requests, and password resets.

• Guide users on basic IT usage and troubleshoot common technical problems.

2. IT Systems & Equipment

• Assist in maintaining office IT equipment...

Yêu cầu công việc

Education

• Bachelor’s degree in Information Technology, Computer Science, or a related field.

Experience

• Fresh graduates or candidates with 0-2 years of experience in IT support, helpdesk, or system administration are welcome to apply.

Technical Skills

• Basic knowledge of Microsoft Office 365 (Outlook, Teams, OneDrive, SharePoint).

• Basic understanding of Windows operating systems and computer hardware.

• Basic knowledge of networking concepts...