Operation Staff (Account Opening & Customer Service Officer)

Key Responsibilities:

• Handle customer account opening and maintenance, including data input and document verification.

• Ensure completeness and accuracy of account documentation in accordance with internal policies and regulatory requirements (KYC/AML).

• Perform system data entry and support account-related processing in a timely and efficient manner.

• Coordinate with RM/ARM for account opening information and document clarification.

• Support audit requirements by preparing relevant data and documentation.

• Handle customer and account-related inquiries within account opening and maintenance scope, and support auditor confirmation processing.

Yêu cầu công việc

• Vietnamese nationality.

• Banking experience is preferred; candidates with relevant experience in finance, administration, or data processing are also welcome.

• Good communication and teamwork skills.

• Good command of various computer programs and applications.

• Intermediate proficiency in Chinese and English, with the ability to communicate effectively in listening, speaking, reading, and writing.

Benefit:

• Attractive salary, 13th month salary, year-end bonus based on business results

• Insurance based on labor law regulations

• Annual health insurance package, annual travel, lunch allowance, petrol, ...

• Regularly trained to improve professional knowledge

Quyền lợi

• Thưởng: Attractive salary, 13th month salary, year-end bonus based on business results
• Chăm sóc sức khoẻ: Insurance based on labor law regulations Annual health insurance package
• Đào tạo: Regularly trained to improve professional knowledge
• Khác: Annual travel, lunch allowance, petrol, ...