Nhân Viên Quản Lý Đơn Hàng

1. Handle main tasks with customers
   • Work and clarify the working procedures with new customers
   • Follow up with orders, shipments, documents, complaints, payment situation or other requests.
   • Make the Sales Contract.
2. Working through internal/external systems:
   • Insert Customers’ master data(detailed address, delivery points, Tax code, market code...)
   • Insert/ update Lab Dip/ Strike Off requests
   • Insert/modify sample/ bulk orders.
   • Insert/ update shipping plan
   • Issue documents such as Order Confirmation, Proforma Invoice, Commercial Invoice, Packing List, Credit note, Debit Note...
   • Follow up with customers’ system to input requested data.
   • Access some suppliers’ systems to get TC (Transaction Certificate), hang tags…
3. Communicate internally to get necessary information in order to follow customers well.
   • Follow closely development stage
     • Work with Lab Office for everything related to Lab Dip’s requests
     • Work with Printing Office for everything related to Strike Off’s requests
     • Work with QC for customers’ manual, samples submission, technical questions, quality issues…
     • Work with Warehouse and Sample Office for cutting samples and sending
   • Follow closely bulk order stage:
     • Work with Planning for the ready date
     • Work with QC for bulk submisison, bulk comments, test reports, negotiation or any callout in term of quality…
     • Work with Warehouse to prepare fabric for shipments and shipping tolerance
     • Work with Import & Export to have shipping schedule and requested documents.
     • Work with Accounting for invoices issued.
     • Work with customers for shipping docs.
4. Back up
   • Can back up anytime if other colleague is absent.

Yêu cầu ứng viên

1. University graduate.

2. Proficient in English.

3. Good communication & well organized skills.

4. Independent working & Teambuilding skills.

5. Can balance btw Flexibility & following the rules.

6. Negotiation Skills.

7. Be careful & responsible.

8. Willing to work under pressure

Quyền lợi được hưởng

Benefits

- 13th month salary

- Bonuses for holidays (April 30th & May 1st, New Year's Day, September 2nd): 400,000 VND for employees with less than one year of service, 600,000 VND for employees with more than one year of service.

- Company anniversary bonus (October 3rd): 1,000,000 VND for employees with less than one year of service, 2,000,000 VND for employees with more than two years of service. 5,000,000 VND for employees with five years of service.

- New Year's lucky money bonus: 1,500,000 VND

- Productivity and quality bonus: Varies depending on the year, minimum 18,000,000 to 23,000,000 VND if working within the year. If not a full year, the bonus will be calculated based on the exact number of months worked within the year.

- Childcare support for children from 1 month to 6 years old: 250,000 VND per child per month.

- The company pays 100% of the 24/7 accident insurance and sickness insurance for its employees. Please note that this is not a patient expense.

- Annual salary increases are reviewed in January.

- In addition, the company has a current allowance system, meaning you can register for 2 boxes of instant noodles or 1 box of 180ml fresh milk each month.