Nhân Viên Chăm Sóc Khách Hàng/Customer Service

Liaising between guests and partners to resolve light complexity issues via inbound, outbound, email, chat, and messaging on various topics such as: additional travel advice, modifications, cancellations, complaint.

Providing accurate, valid, and complete information by using the right tools, methods, and processes.

Immediately updating serious cases/inconstant situations.

Ensuring a high level of customer service and a positive guest experience.

Proactively updating information/knowledge about customer service.

Yêu cầu ứng viên

Graduated from High school or equivalent Majors is an advantage.
Fluency in English (Speaking, listening, writing, and reading) - working 100% English.
At least 6-month experience in Customer Service roles or any relevant ones.

Quyền lợi được hưởng

Total Salary:
- 11.000.000 – 13.000.000 vnd/month, 100% salary in 2-month probation time.

- Join the insurance regimes according to the provisions of the Labor Law.
- Accident insurance 24/7.
- 14 days of leave/year.
- 13th Monthly Salary.
- Annual Health Checkup.
- Working in a dynamic, professional environment with many opportunities for advancement