Key Account Executive (Beauty/fmcg)

Own key brand accounts and drive sales growth through strong execution in campaigns, operations, and visual merchandising across e-commerce platforms.

Responsibilities:

1. Account & Business Management

Analyze business performance and identify growth opportunities.

Work with clients on demand forecasting and ensure smooth goods delivery.

Build and execute monthly business plans with clients, platforms, and internal teams.

Manage receivables, revenue consolidation, and reconciliation.

Develop and maintain performance dashboards & reports.

2. Campaign Management

Plan and manage integrated campaign calendars, especially peak seasons (11.11, 12.12, Tet, platform birthdays).

Conceptualize and execute campaigns aligned with brand strategy & sales targets.

Coordinate with internal teams (Commercial, Digital, E-Merchandising, Creative, Finance, Ops) and platforms (Shopee, Lazada, Tiki…).

Track campaign performance, extract insights, and share key learnings with brands.

Monitor e-commerce trends & best practices.

3. Merchandise & Visual Management

Ensure onsite visibility execution (banners, PDPs, category pages, homepage) meets timeline & revenue targets.

Control product & brand presentation to optimize user experience and conversion.

Analyze platform reports to identify performance drivers & gaps.

Proactively propose visual, mechanic, and merchandising solutions to boost sales.

Work closely with internal teams, agencies, and vendors to optimize UX & conversion.

4. Operations Excellence

Coordinate end-to-end order fulfillment & delivery with Ops teams.

Ensure online store KPIs are met (availability, execution accuracy).

Yêu cầu công việc

Education background requirements: Bacher’s degree in in Marketing, Business Administration, or a related field

Experience/Industry requirements:

• 2–4 years experience in Key Account / E-commerce / Merchandising.

• Strong understanding of E-commerce platforms (Shopee, Lazada, Tiki).

• Hands-on experience with visual merchandising / e-merchandising.

• Data-driven mindset; comfortable with reports & performance analysis.

• Strong coordination & stakeholder management skills.

• Detail-oriented, proactive, and execution-focused.

Competency requirements:

• Analysis & Problem Solving: Identifies and analyses a range of problems by isolating key issues, evaluating relevant data and reaching logical conclusions

• Client Centric: Building strong customer relationships and delivering customer-centric solutions.

• Communication: Communicates confidently and professionally, respecting the audience, engendering confidence and trust from external stakeholders and from individuals, teams, departments and the company

• Accountability & Ownership: Plans and balances a range of tasks, assignments, projects and resources. Is able to cope with conflicting demands without undue disruption in order to get things done.

Quyền lợi

• Thưởng: Incentive
  Tet bonus
  Performance bonus
• Chăm sóc sức khoẻ: Full salary insurance
  Premium health insurance
• Nghỉ phép có lương: Up to 19 days of leaves
• Máy tính xách tay: Laptop provided
• Khác: Allowances
  Work from home 4 days/month
  Flexible check-in/check-out
  Free coffee and tea