Key Account Executive

Own key brand accounts and drive sales growth through strong execution in campaigns, operations, and visual merchandising across e-commerce platforms.

Responsibilities:

1. Account & Business Management

• Analyze business performance and identify growth opportunities.

• Work with clients on demand forecasting and ensure smooth goods delivery.

• Build and execute monthly business plans with clients, platforms, and internal teams.

• Manage receivables, revenue consolidation, and reconciliation.

• Develop and maintain performance dashboards & reports.

2. Campaign Management

• Plan and manage integrated campaign calendars, especially peak seasons (11.11, 12.12, Tet, platform birthdays).

• Conceptualize and execute campaigns aligned with brand strategy & sales targets.

• Coordinate with internal teams (Commercial, Digital, E-Merchandising, Creative, Finance, Ops) and platforms (Shopee, Lazada, Tiki…).

• Track campaign performance, extract insights, and share key learnings with brands.

• Monitor e-commerce trends & best practices.

3. Merchandise & Visual Management

• Ensure onsite visibility execution (banners, PDPs, category pages, homepage) meets timeline & revenue targets.

• Control product & brand presentation to optimize user experience and conversion.

• Analyze platform reports to identify performance drivers & gaps.

• Proactively propose visual, mechanic, and merchandising solutions to boost sales.

• Work closely with internal teams, agencies, and vendors to optimize UX & conversion.

4. Operations Excellence

• Coordinate end-to-end order fulfillment & delivery with Ops teams.

• Ensure online store KPIs are met (availability, execution accuracy).

1. Education background r

Yêu cầu công việc

1. Education background requirements: Bacher’s degree in in Marketing, Business Administration, or a related field

2. Experience/Industry requirements:

• 2–4 years experience in Key Account / E-commerce / Merchandising.

• Strong understanding of E-commerce platforms (Shopee, Lazada, Tiki).

• Hands-on experience with visual merchandising / e-merchandising.

• Data-driven mindset; comfortable with reports & performance analysis.

• Strong coordination & stakeholder management skills.

• Detail-oriented, proactive, and execution-focused.

3. Competency requirements:

• Analysis & Problem Solving: Identifies and analyses a range of problems by isolating key issues, evaluating relevant data and reaching logical conclusions.

• Client Centric: Building strong customer relationships and delivering customer-centric solutions.

• Communication: Communicates confidently and professionally, respecting the audience, engendering confidence and trust from external stakeholders and from individuals, teams, departments and the company.

• Accountability & Ownership: Plans and balances a range of tasks, assignments, projects and resources. Is able to cope with conflicting demands without undue disruption in order to get things done.

Quyền lợi

• Thưởng: Tet, performance bonus
• Chăm sóc sức khoẻ: Full salary insurance Premium health insurance
• Nghỉ phép có lương: Work from home 4 days/month Up to 19 days of leaves
• Máy tính xách tay: Laptop provided
• Khác: Allowances Flexible check-in/check-out Enjoy free coffee and tea