It Support

• Provide daily HelpDesk support for end users (PC, laptop, printer, software, email, network)

• Support Microsoft Windows, Microsoft Office and business applications

• Manage user accounts and permissions in Active Directory

• Troubleshoot LAN/WAN, Internet and Wi-Fi connectivity issues

• Support network infrastructure, including network cabling, switches and wireless access points

• Support production-related IT equipment (barcode scanner, label printer and production terminals)

• Maintain IT inventory and asset records

• Coordinate with vendors for hardware repair and maintenance

• Ensure IT equipment and network cabling are properly organized according to company standard

• Follow IT policies, security standards and documentation procedures

• Other jobs assign by Supervisor.

Yêu cầu công việc

• Diploma or Bachelor's Degree in Information Technology or related field

• Minimum 1 years of IT Support experience

• Good knowledge of Windows OS, Active Directory, DNS, DHCP and networking

• Familiar with PC, printer and network troubleshooting

• Experience in manufacturing environment is an advantage

• Ability to communicate in English and read technical documentation

• Ability to work independently and manage multiple tasks effectively

• Responsible, proactive, service-minded and able to work under pressure

Quyền lợi

• Chăm sóc sức khoẻ: Full social insurance, health insurance.
• Máy tính xách tay: Laptop provided for work.
• Xe đưa đón: Shuttle service available in Ho Chi Minh City: District 5 (The Garden Mall), District 7 (Scenic Valley), Nha Be (Saigon South Residential Area), District 8 (District 8 Bus Station), Binh Chanh District (Mizuki Park).
• Khác: Annual team-building activities, 13th-month salary, Lunar New Year bonus, and other performance-based bonuses.