IT Staff/ IT Helpdesk/IT Support

※Managing our own Logistics program “HLMS”

- Candidates with a background in logistics are preferred.

- Contacting with Korean managers and reporting on the issue of program.

- Diagnose and collect the issue of HLMS and deliver to KOREA HQ.

- Prepare logistics performance reports, cost analyses, and planning summaries.

- Analyze logistics trends (volumes, modes, costs) and forecast future requirements.

- Support management reviews and HQ reporting requirements.

- Manage and review contracts and service-level agreements (SLA) with logistics providers.

- Analyze total logistics cost structure and identify improvement opportunities.

- Support Finance in monthly closing, cost variance analysis, and profit/loss review.

- Ensure data integrity and standardize operation master data (port codes, route tables, cost codes).

- Handle escalations, exceptions, and urgent shipments with proactive communication to customers.

※Experience in set up and fix computer or software

- Install and repair basic computer units.

- Fix basic computer errors, printer malfunctions, and photocopier issues.

- Perform regular maintenance and repair various types of printers and photocopiers.

- Diagnose and troubleshoot technical problems of printers and photocopiers.

- Replace and install components and parts for printers and photocopiers.

- Instruct staff on proper usage and maintenance of machines.

- Prepare reports on machine conditions and completed tasks.

Yêu cầu ứng viên

- University graduate with major in IT.

- 1-3 years of experience in a similar position.

- Agile style, polite attitude, good communication and information transfer skills.

- Enthusiastic, dedicated, self-controlled, careful, meticulous and responsible for work.

- Proficient in using Excel, Word, ... and related software.

- Good communication skills in English and ability to write reports in English.

Quyền lợi được hưởng

- Competitive and attractive salary. Approve annual salary increase according to A/B/C/D/E coefficient.

- Social insurance/health insurance/unemployment insurance: Participate and pay in full according to the provisions of the Labor Law.

- Support for lunch and parking fees.

- Other benefits will be discussed in detail during the interview.

- Working in a professional environment, a newly established company with 100% foreign investment.