Implementation Consultant (English, business acumen, logic)

This is an onsite opportunity. PLEASE READ CAREFULLY

Working location: Helios Building, Quality Tech Solution Complex, Trung My Tay Ward (formerly District 12)

Working time: Monday - Friday. Rotate to other shifts depending on the projects' demands.

o Day shift: 9 AM - 6 PM; OR

o Swing shift: 1 PM – 10 PM

The Implementation Consultant will be focused on communicating with our customers’ trading partners addressing technical and business process needs, problems and concerns relating to an EDI connection.

As an Implementation Consultant, you will:

• Configure setup, partner relations, cross references, etc.

• Perform testing with trading partners and customers.

• Inform and coordinate trading partner test activities with customer.

• Coordinate with multiple internal teams to ensure the target go-live date for the customer is met.

• Work closely with Project Manager or Implementer to align on progress.

• Participate in problem solving activities; escalate to relevant teams.

• Report to team management as well as involved project coordinators

• Provide the mapping team with the analysis required to build a new map.

• Work with the mapping team to ensure completion of mapping requests.

• Work with the connectivity team to ensure communication setup.

• Test new maps with the partners and ensure that suitable test files are provided to allow for accurate unit testing.

• Analyze and document trading partner requirements.

Yêu cầu công việc

• Open for fresh talent from business or language background

• Good logical logic and business acumen

• Proficient English skills

• Demonstrates the ability to work effectively in AI‑augmented environments by applying AI tools to enhance productivity, while exercising sound human judgment and accountability.

• Identifies automation opportunities within existing processes

A plus if you have:

• Experience in system implementation, technical project coordination, software support or client services

• Skilled in fit-gap analysis, working with flat files such as xml, json, csv data formats

• Understanding FTP, AS2 or X-12 and XML, CSV, ERP such as Netsuite, Quickbook, SAGE, etc.

Quyền lợi

• Thưởng: 13th month salary, annual performance bonus
• Chăm sóc sức khoẻ: Social insurance on full salary. Extra private healthcare
• Nghỉ phép có lương: Competitive benefits and generous paid time off packages (up to 17 paid leaves/year)
• Đào tạo: Career development
• Giải thưởng: Recognition programs
• Máy tính xách tay: Laptop, monitors and working facilities are fully provided