Human Resources Manager

1. Recruitment & Workforce Planning
Develop workforce planning and recruitment strategies aligned with business requirements.
Partner with department heads to identify hiring needs and manpower planning.
Guide line managers on interview standards and recruitment best practices.
Ensure recruitment timelines, hiring quality and recruitment cost effectiveness.
Monitor recruitment effectiveness and strengthen employer branding initiatives.
Responsible for achieving recruitment KPIs including hiring volume, time-to-fill, and quality of hire.
Strong experience in high-volume recruitment and workforce management, especially in BPO/contact center environment.
2. Compensation & Benefits
Develop, propose and monitor competitive compensation and benefits programs.
Coordinate salary review and bonus exercises.
Improve compensation structures and HR systems.
Monitor employee lifecycle events.
3. HR Operations, Compliance & Employee Relations
Oversee daily HR operations and ensure effective HR service delivery.
Ensure all HR practices comply with Vietnam Labor Law.
Manage payroll, contracts, and compliance.
Handle employee relations and disciplinary matters.
Develop and update HR policies.
Proven experience in handling labor disputes, termination cases, and negotiation with employees.
Experience working with labor authorities (DOLISA).
4. Governance & Risk Management
Ensure HR operations are conducted in a compliant and risk-controlled manner, with clear separation between statutory entitlements and discretionary benefits.
Prevent any practices that may create legal, tax, or audit risks, including inappropriate handling of employee benefits or non-compliant compensation arrangements.
Exercise sound judgment to avoid creating precedents that may lead to unintended legal or financial implications for the company.
BENEFIT:
Salary: Negotiable
14 days of leaves
Participating in social insurance and health insurance with a full salary.
Periodic health examination.
The Trade Union, travel, party and enjoy holidays, Tet, joys, birthdays...
Bachelor’s degree in HR or related fields.
5–8 years HR experience.
Strong knowledge of labor law.
Leadership and communication skills.
Hands-on experience in labor dispute resolution (multiple real cases handled).
Strong accountability and ownership.
Ability to operate under high-risk HR environments.
Experience working with Japanese companies is a strong advantage.
Ngành nghề: Bán lẻ / Bán sỉ, Bán hàng / Kinh doanh, Dịch vụ khách hàng
Kinh nghiệm: 5 Năm
Cấp bậc: Quản lý
Hình thức: Nhân viên chính thức
Địa điểm: Hồ Chí Minh

Yêu cầu công việc

Bachelor’s degree in HR or related fields.
5–8 years HR experience.
Strong knowledge of labor law.
Leadership and communication skills.
Hands-on experience in labor dispute resolution (multiple real cases handled).
Strong accountability and ownership.
Ability to operate under high-risk HR environments.
Experience working with Japanese companies is a strong advantage.