Human Resources Manager

Position Summary

The Human Resources Manager is responsible for leading and managing the overall HR strategy, workforce planning, budgeting, compliance, and people operations of the Company.

This role ensures effective manpower planning, labor cost control, organizational development, regulatory compliance, performance management, employee relations, and talent development while supporting business growth and maintaining a strong service-oriented culture aligned with retail operations.

The incumbent acts as a strategic business partner to Management, balancing governance and operational efficiency while continuously improving HR policies, processes, systems, and employee experience.

Key Responsibilities

1. HR Strategy & Workforce Planning

• Develop and implement HR strategies aligned with business objectives.
• Manage workforce planning, headcount control, and HR analytics.
• Monitor HR initiatives and provide regular reports to Management.

2. Budget & Cost Management

• Prepare and control the annual HR budget.
• Monitor labor costs, headcount efficiency, and budget utilization.
• Recommend actions to optimize manpower and HR spending.

3. HR Operations & Performance Management

• Ensure effective implementation of HR policies, procedures, and systems.
• Manage performance appraisal, payroll review, and HR administration processes.
• Maintain accurate HR data and statutory reporting compliance.

4. Compliance & Employee Relations

• Ensure compliance with Labor Law and internal regulations.
• Manage employee relations, disciplinary cases, grievances, and welfare programs.
• Coordinate with the Trade Union and relevant authorities on labor matters.

5. Talent Development & Team Management

• Lead, coach, and develop the HR team.
• Drive recruitment, training, succession planning, and talent development initiatives.
• Monitor team performance and ensure achievement of departmental KPIs.

6. Reporting & Business Support

• Prepare HR reports, workforce analysis, and management presentations.
• Support internal and external audits and manage HR-related vendor contracts.
• Provide strategic HR recommendations to improve organizational effectiveness.

7. Employee Engagement & Corporate Events

• Lead employee engagement activities and company events.
• Manage event planning, budgeting, and execution.
• Support initiatives that enhance employee experience and service culture.

8. Other Duties

• Perform other assignments and projects as directed by Management.

Yêu cầu ứng viên

Education

• Bachelor's Degree in Human Resources, Business Administration, Law, or related disciplines. Master's Degree is preferred.
• Professional certifications in Human Resources Management are an advantage.

Computer Skills

• Proficient in Microsoft Office applications, particularly Excel, Word, PowerPoint, and Outlook.
• Strong analytical skills utilizing Excel for workforce planning, budgeting, headcount tracking, and HR reporting.
• Experience with HRIS and HR management systems for employee data administration, reporting, and process monitoring.

Language Skills

• Fluent in English, both written and spoken.
• Ability to communicate effectively with expatriates, senior management, auditors, consultants, government authorities, and external partners.

Experience & Knowledge

• Minimum 8 years of progressive Human Resources experience, including at least 3 years in a managerial or department head position.
• Experience in multinational corporations, retail, department store, or service-oriented industries is highly preferred.
• Proven experience in workforce planning, HR budgeting, labor cost control, employee relations, and organizational development.
• Strong understanding of Vietnam Labor Law, Social Insurance regulations, internal labor regulations, disciplinary procedures, and trade union practices.
• Experience supporting internal and external audits (e.g., KPMG, HQ Audit, or equivalent).

Quyền lợi được hưởng

- The company fully participates in Social, Health, and Unemployment Insurance based on the employee’s salary.
- Provides health insurance and annual health check-ups.
- Offers a 13th-month salary, annual salary review, and year-end bonus.
- Employees are entitled to 12 annual leave days and 3 company-paid sick leave days per year.
- Employees have opportunities to join the company’s training and development programs to enhance their competencies and grow their careers in the long term.