HR System Management Supervisor

1. HRIS / Groupware Operation & Administration
Manage and operate the
HRIS/Groupware system used for company-wide HR activities.
Monitor system performance to ensure stability, accuracy, and security.
2. System Development & Enhancement
Research and evaluate
HR software features/applications to propose improvements in line with business requirements at each stage.
Coordinate with the
IT team to check, troubleshoot, and fix system issues when they arise.
Support
Business Units (BUs) in connecting Groupware with other modules/systems (e.g. Attendance, Payroll, Recruitment, Performance Management, etc.).
3. Documentation & UAT
Develop and update user manuals, system documentation, and guidelines when system enhancements or changes are implemented.
Prepare documentation and execute
User Acceptance Testing (UAT) for new or updated system functions.
Collect and consolidate feedback from users during the UAT process.
4. User Training & Support
Train and guide users on how to effectively use the HRIS/Groupware system.
Provide ongoing support and handle user issues related to system operations.
5. Team Management (Applicable for Team Leader level and above)
Manage team members (if any) to ensure the department’s
KPIs assigned by the Company are achieved.
6. Other Duties
Perform other tasks as assigned by line management.
Bachelor’s degree in Human Resources, Information Systems, Business Administration, or a related field.
Minimum 3–5 years of experience in HR systems management, HRIS, or related HR technology roles.
Solid understanding of HR processes (e.g. employee data management, payroll interface, performance management, onboarding).
Hands-on experience working with HR systems / HR software experience in system implementation or enhancement projects is a strong advantage.
Ability to analyze system requirements, translate business needs into functional specifications, and coordinate system improvements.
Experience in User Acceptance Testing (UAT), system documentation, and user training.
Strong troubleshooting skills and ability to work closely with IT teams to resolve technical issues.
Good project coordination and time management skills; ability to manage multiple priorities effectively.
Leadership or people management experience is preferred (for supervisory/team leader level).
Good command of English (ability to read technical documents and communicate in a professional working environment).
Attention to detail, proactive mindset, and strong sense of responsibility.
Ngành nghề: Kế toán / Kiểm toán, Nhân sự, Tài chính / Đầu tư
Kinh nghiệm: 3 Năm
Cấp bậc: Trưởng nhóm / Giám sát
Hình thức: Nhân viên chính thức
Địa điểm: Hồ Chí Minh