HR Coordinator

Purpose of Role

The HR Coordinator provides operational HR support to their assigned school(s) across the full employee lifecycle. Working closely with the HR Business Partner, school leaders and employees, the role ensures HR processes are delivered efficiently, accurately and in compliance with ISP policies and local employment legislation.

The HR Coordinator is the first point of contact for day-to-day HR operations and plays a key role in creating a positive employee experience while supporting the school's people priorities.

Key Responsibilities

1. Recruitment & Onboarding

• Coordinate recruitment activities from vacancy approval to onboarding.

• Arrange interviews and communicate with candidates.

• Prepare employment offers, contracts and onboarding documentation.

• Support safer recruitment processes, including reference and background checks.

• Coordinate induction for new employees.

2. HR Operations

• Maintain accurate employee records in Workday and HR systems.

• Prepare employment letters and contract amendments.

• Process employee lifecycle changes including new hires, transfers, promotions, contract renewals and leavers.

• Maintain employee personnel files.

• Support probation and contract renewal processes.

3. Payroll & Benefits

• Prepare monthly payroll information and supporting documentation.

• Monitor leave, attendance and employee records.

• Support administration of employee benefits, insurance and reimbursements.

• Coordinate payroll documentation with Finance and external providers.

• Respond to employee payroll and benefits enquiries.

4. Employee Support & Compliance

• Act as the first point of contact for HR queries.

• Support expatriate employees with visas, work permits and relocation arrangements.

• Ensure HR activities comply with ISP policies and Vietnamese labour legislation.

• Prepare HR reports and documentation for audits and statutory authorities.

• Support employee engagement and wellbeing initiatives.

5. HR Systems & Continuous Improvement

• Maintain accurate HR data and documentation.

• Support the effective use of Workday and other HR systems.

• Assist with HR projects and process improvements.

• Work collaboratively with the HR Business Partner, regional teams and shared service providers to ensure efficient HR service delivery.

Yêu cầu công việc

Essential

• Bachelor's degree in Human Resources, Business Administration or a related discipline.

• Around 2–4 years' experience in HR administration or HR coordination.

• Experience supporting recruitment, HR administration and payroll processes.

• Knowledge of Vietnamese labour legislation.

• Experience using Microsoft Office and HR systems (Workday experience is an advantage).

• Good communication skills in English and Vietnamese.

• Strong organisational skills and attention to detail.

Desirable

• Experience in an international school or multinational environment.

• Experience supporting expatriate employees.

Quyền lợi

• Chăm sóc sức khoẻ: Premium health insurance from probation period. SHUI contribution based on full gross salary.
• Nghỉ phép có lương: 14 days of annual leave per year
• Máy tính xách tay: Provide laptop
• Căn-tin: Provide lunch