Head Of Quality

Our client is a leading company in the industry with headquarters in the US. We specialize in high-quality fittings used in many industries with special focus on HVAC applications. We are dedicated to delivering innovative products and exceptional service to our clients. Our mission is to drive growth and success through integrity, creativity, and collaboration.

Key Responsibilities:

• Define, implement, and continuously improve the company’s Quality Management System (QMS) in compliance with ISO 9001 and ISO 14001.
• Lead the Quality team (QA/QC engineers, inspectors, and lab technicians) and foster a culture of quality excellence and accountability.
• Drive root-cause analysis and structured problem-solving using tools such as 8D reports, 5-Why, Fishbone, A3, etc.
• Develop and maintain PFMEA, DFMEA, Control Plans, and Process Flow diagrams for all product lines.
• Manage the full PPAP process for new products and engineering changes with customers.
• Act as the primary quality interface with key international customers (especially in the US and Europe), handling complaints, visits, audits, and continuous improvement programs.
• Lead supplier quality development and perform regular supplier assessments and audits.
• Secure and maintain product certifications required by the water and HVAC industries: UL, FM, NSF/ANSI 61 & 372, WRAS, ACS, DVGW, and other relevant approvals.
• Coordinate third-party audits (ISO, customer, and certification bodies) and ensure 100% compliance.
• Monitor and improve key quality KPIs (scrap rate, customer PPM, first-pass yield, cost of poor quality).
• Collaborate closely with Production, Engineering, Purchasing, and Sales teams to achieve operational excellence.
• Undertake strategic projects and responsibilities as assigned by the Plant Manager or President.

Yêu cầu ứng viên

• Bachelor’s degree in engineering (Mechanical, Industrial, Materials, Foundry) or related field.
• Minimum 8-10 years of quality management experience in the casting/foundry industry, with at least 4-5 years in a senior leadership role.
• Proven hands-on experience with discrete manufacturing is required. Experience with iron fittings, brass valves/fittings, and press fitting systems for water and HVAC applications is highly preferred.
• Expert knowledge of 8D reports, PFMEA, DFMEA, PPAP, Control Plans, and supplier quality management.
• Successful track record of obtaining and maintaining product certifications, preferably related to the HVAC applications, including key US and European certifications (e.g., UL, FM, NSF, WRAS, DVGW).
• Current ISO 9001 Lead Auditor certification and extensive experience with ISO 14001.

Quyền lợi được hưởng

• Attractive salary package and performance bonus aligned with experience and leadership capability.
• Opportunity to join a leading US-based manufacturing company with strong global presence in HVAC and water industry.
• Work directly with international customers and global certification bodies (US & Europe markets).
• Exposure to international quality standards and advanced manufacturing systems.
• Clear career development path with opportunity to contribute strategically at plant leadership level.
• Professional, collaborative, and innovation-driven working environment.
• Opportunity to lead and develop a high-performing Quality team in a fast-growing organization.
• Full benefits according to Vietnam Labor Law, including social insurance, health insurance, and annual leave.
• Additional company benefits: annual health check, performance review, training & development programs, company activities, and other allowances as per company policy.
• Dynamic environment with opportunities to drive continuous improvement and operational excellence initiatives across the organization.