Game Community Operations (Fluent in Japanese)

Manage and grow the game's community across X (Twitter)
Monitor, engage with, and support players on a daily basis while fostering a positive and active community environment.
Plan and execute community activities such as online events, social challenges, user-generated content (UGC) campaigns, and community contests to drive engagement and player retention.
Collect, consolidate, and analyze player feedback from the community; collaborate with the Creative team to improve the overall player experience.
Support LiveOps initiatives, including game content updates, in-game events, and communication of new updates to the player community.
Track and report community-related metrics, including member growth, engagement rates, event participation, and player sentiment.
Stay up to date with trends in mobile gaming communities and social media, and propose new ideas to help expand and strengthen the global player community.
Yêu cầu:
At least 2 years of experience in Community Operations, Game Operations, Community Management, Social Media, or related fields within the gaming industry.
Strong Japanese communication skills, with the ability to create clear, engaging, and audience-appropriate community content in Japanese.
Actively engages with Twitter (X) and other major social media platforms in a Japanese-language environment, with a strong understanding of the latest social media trends, internet culture, and memes in Japan.
Demonstrates a strong passion for games, Japanese culture, and subculture (including anime, manga, etc.), with the ability to leverage this knowledge in community engagement and content planning.
Passion for mobile games, especially hyper-casual games, with a solid understanding of player behavior on mobile platforms.
Strong communication and problem-solving skills.
Proactive, responsible, and capable of working independently.
Quyền lợi:
Why You'll Love Working Here
100% salary during the probation period
13th Salary, Annual Performance Bonus
12 annual leave + 3 extra sick leave days per year (full salary) and 120-mins menstrual leave for women per month
1 extra company anniversary day off (full salary)
Only work from Mon-Fri, off Sat & Sun
Full SHUI as Vietnamese Law + Premium Private Medical Insurance and annual health check
Be well-equipped with new working equipment (Macbook, Monitor..)
Monthly birthday’s Party, monthly Team dinner, weekly Seminar
Company trip, YEP
Great allowance (Free Snack, Coffee and drinks / Free Parking, etc)
Holiday Bonus, Birthday Bonus
Global and professional working environment.
Have an extra opportunity to work onsite in Korea and chance to become the leader of a dynamic and growing company.
Required Documents
CV in English
Portfolio
Office Address
L27.01, 27th Floor, Tower A, 15 Tran Bach Dang Street, An Khanh Ward, Ho Chi Minh City, Vietnam
How to Apply
Interested candidates, please send your application
For smooth processing, kindly use the following email subject format: [Position]_Full Name
(Example: [Game Community Operations]_Nguyen Van A)