Fraud Data Analysis Reporting Senior Officer

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description

About the Department

Personal Financial Services: We design and provide products and services that empower our customers to enjoy greater banking convenience while they extract more value from their money. In particular, we are focused on promoting and developing healthy saving and investment practices across generations.

Overview of the Role

Mainly in-charge the Data Analysis and Reporting pertaining to Card Authorization & Fraud Detection and support the Card Fraud Parameter function.

Job Responsibilities

• Mainly in-charge the Data Analysis and Reporting pertaining to Card Authorization & Fraud Detection.

• Support the Card Authorization & Fraud Detection operations and produce the MIS reports to support for analyzing trends and insights of Authorization and Fraud Detection.

• Produce MIS regarding Fraud & Authorization purports on the ad-hoc, monthly and yearly basis. Coordinate on all subjects of fraud strategies, trends, patterns, systems and MIS. Perform periodic and ad-hoc assessments on strategy productivity and efficiency by using indexes such as FPR, Detection rate, Penetration rate, Hit rate, etc.

• Handle and ensure data accuracy & automating the MIS reporting that required the MIS expertise to retrieve & produce the MIS reports in Association systems, Card & Authorization system data warehouse to support for analyzing trends and insights of Authorization and Fraud Detection.

• Support the Card Fraud Parameter Function in monitor and enhance Association Fraud Rules to prevent and detect suspicious fraudulent card transactions by reviewing and analysis of emerging fraud trends and compromised card trends.

• Ensure ad-hoc requests and functional projects are handled properly.

• Ad-hoc tasks assigned by Line Manager.

Yêu cầu công việc

• Bachelor's Degree.

• Proficient in English, both written and verbal.

• 5-7+ years extensive experience in Banking and Card operations, Authorization.

• Strong knowledge, background in card operations, card fraud detection & authorization, card systems, Association Mastercard & Visa fraud systems.

• Experience in data analysis.

• Strong MIS, technical skills & advance in Excel & built-in Excel tools that extract, transform, and load data.

• Proficiency in statistical tools such as SAS, SQL, HUE is a plus.

• Strong analytical and problem-solving skills.

• Able to work with minimum supervision.

• Ability to multi-task and prioritize work.

Quyền lợi

• Thưởng: Annual Salary Review; Performance Bonus
• Chăm sóc sức khoẻ: Healthcare Insurance Policy; Annual Health Check-Up Program
• Nghỉ phép có lương: Annual Paid Leave
• Khác: Staff Housing Loan Policy (Mortgage); Tenure Policy (Long-service award)