E-Commerce Admin Intern - Dyson

1. Customer Service Support (Primary Focus)

• Support handling customer inquiries and complaints across E-commerce platforms (Shopee, Lazada, TikTok Shop and website)
• Coordinate with related teams to resolve customer issues in a timely manner
• Monitor customer feedback, chat response, and service quality
• Support improving customer satisfaction and overall shopping experience

2. Administrative & Coordination Tasks

• Support preparing contracts, quotations, and acceptance documents with MCN/partners
• Follow up payment procedures and document processing
• Coordinate with internal teams and external partners for paperwork completion
• Maintain and organize operational files and reports
• Support ad-hoc operational tasks assigned by the team

Yêu cầu ứng viên

• Student or fresh graduate in Business, Marketing, E-commerce, or related fields
• Interest in E-commerce, Customer Service, or Online Operations
• Internship or part-time experience in admin/customer support is a plus

Quyền lợi được hưởng

• Internship allowance + free parking
• Support with internship report stamping
• Practical skills training by supportive leaders and team members
• Opportunity to join a leading fashion retail group