Documentation Specialist

Responsibilities

• Create and maintain accurate shipment records in internal system.

• Track and trace shipments, monitor milestones, and provide timely updates to customers and internal stakeholders.

• Coordinate with carriers, freight forwarders, customers, and internal team to ensure smooth shipment execution.

• Prepare, review, and process shipping documentation in accordance with customer and regulatory requirements.

• Maintain and update Standard Operating Procedures (SOPs).

• Arrange transportation bookings with carriers and freight forwarders in line with KPIs.

• Validate transportation invoices against contracted rates and supporting documentation; coordinate with Accounting to ensure timely payment.

• Request transportation quotations, evaluate carrier options, and support cost and transit time optimization.

• Prepare operational and performance reports, ensuring accurate data and timely issue escalation.

• Collaborate with team to improve processes and maximize system utilization.

• Minimum

Yêu cầu công việc

• Minimum 1-year experience in logistics.

• Excellent English reading and writing skills

• Ability to work under pressure and meet deadlines with strong attention to detail

• Ability to work independently, following instructions and standard procedures

• Strong multi-tasking and problem-solving skills

• Proactive attitude with willingness to improve efficiency for yourself and the team

• Immediate availability is preferred

Benefits

• Salary: VND 10,000,000 – 15,000,000 /month

• Allowances (Lunch, Phone, Transportation, Responsibility, etc.)

• Performance bonus + 13th month salary

• Probation period: 2 months (with full salary and social insurance)

• Social Insurance, Health Insurance, and Unemployment Insurance (as required by law)

• Premium health insurance

• Opportunity to work in English in a dynamic American company

• Public holiday bonuses

• Company outings and team events

• Flexible working hours and opportunity to work from home upon approval by line manager

• Monday – Friday working schedule

• Friendly team atmosphere

• Open office and relaxed dress code

• Career growth and internal promotion opportunities

Recruitment Process

1. Interested applicants should submit their CV in English, clearly indicating the position applied for in the email subject line.

2. Shortlisted applicants will be asked to complete the Company Employment Application Form.

3. Selected candidates will be contacted for an initial phone screening.

4. Candidates progressing further will be invited for an in-person interview.

5. Prior to the interview, shortlisted candidates will be asked to complete a written assessment.

6. Final-round candidates will be invited to attend a final interview.

Due to the high volume of applications, only shortlisted candidates will be contacted.

Quyền lợi

• Thưởng: Public holiday bonuses.
  Performance bonus + 13th month salary.
  Allowances (Lunch, Phone, Transportation, Responsibility, etc.)
• Chăm sóc sức khoẻ: Social Insurance, Health Insurance, and Unemployment Insurance (as required by law).
  Premium health insurance
• Đào tạo: Career growth and internal promotion opportunities
• Giải thưởng: Career growth and internal promotion opportunities
• Hoạt động nhóm: Company outings and team events.
  Friendly team atmosphere.
  Open office and relaxed dress code.
• Khác: Flexible working hours and opportunity to work from home upon approval by line manager