Director Of Food & Beverage

Main Duties

1. Food & Beverage Operations – BIM Operated Businesses: Provide strategic leadership, operational guidance and performance support to all BIM-operated restaurants, bars, galleries and F&B businesses; drive operational excellence, service quality and guest satisfaction; assume responsibility for the P&L, ensuring revenue growth, profitability and achievement of budgeted objectives; develop initiatives to improve efficiency and productivity; establish and monitor KPIs and operational standards.

2. Asset Management Oversight – Third Party Operated Properties: Monitor operational and financial performance of all F&B operations managed by third-party operators; protect owner interests through regular performance reviews, benchmarking and strategic recommendations; identify underperforming venues and collaborate on corrective-action and business-recovery plans; evaluate revenue, profitability, labour productivity, cost controls and guest-satisfaction metrics; review operators' annual business plans, budgets, forecasts and marketing strategies; ensure destination restaurants and bars deliver appropriate returns on owner investment.

3. Concept Development, Capital Projects & Asset Enhancement: Evaluate, develop and approve new F&B concepts; review feasibility studies, market positioning, business plans and financial projections; recommend kitchen layouts, operational flow and F&B-related design, FF&E and OS&E; collaborate with Development, Design and Project teams on new projects and asset-enhancement initiatives; evaluate CapEx requests, refurbishment, repositioning and concept changes; assess ROI and investment proposals against owner objectives; support pre-opening planning and operational readiness.

4. Thanh Xuan Valley Operational Support: Provide operational support and advisory assistance to the General Manager as required; act as a quality-assurance and performance-improvement resource for all F&B operations; partner with property leadership to improve the guest journey and dining experience; conduct operational reviews and audits to identify opportunities for service, consistency and profitability; support leadership development, training and operational capability building, and implement best practices and service standards.

5. Strategic Projects & Portfolio Initiatives: Lead and support strategic projects assigned by the Head of Hospitality; provide F&B expertise for portfolio-wide initiatives, developments and business-improvement projects; support cross-functional teams on projects with significant F&B components; identify and engage industry-leading F&B and kitchen consultants and subject-matter experts; conduct market research and industry benchmarking to identify emerging trends, concepts and opportunities; contribute to the long-term F&B strategy and growth plans for the portfolio.

6. Sales, Marketing & Brand: Partner with BIM Marketing to build brand awareness, market share and revenue through promotions and campaigns; support events, destination activations and private/VIP experiences that drive traffic and brand positioning.

7. Procurement & Supplier Strategy: Collaborate with BIM Procurement and vendors to ensure efficient sourcing of F&B supplies and OS&E; build long-term strategic supplier partnerships for exclusive products and cost-effective purchasing

8. Talent Development & Stakeholder Management: Work with HR to develop F&B training and talent strategies; build and maintain productive relationships across BIM, properties, operators, suppliers and partners to support growth and new opportunities.

9. Innovation & Technology: Champion technology-driven solutions (POS, ordering, payment, data analytics) that enhance the guest experience and F&B service efficiency and integrate F&B innovation across the portfolio.

Yêu cầu công việc

- Bachelor's Degree in Hospitality, Food & Beverage, Restaurant Management or relevant fields; exposure to hospitality asset management or investment is an advantage.

- 10+ years of experience in Food & Beverage management/ leadership across a variety of hotels and resorts, including multi-property or portfolio oversight. Experience in F&B asset management, owner-representative or operator-oversight roles is strongly preferred.

- Menu engineering, revenue & pricing management, P&L management, feasibility studies and CapEx/ROI analysis, operator performance benchmarking, area planning in F&B operations and kitchen. Strong Emotional Intelligence and Stakeholder Management.

- People Management - has the ability to create an open and efficient team culture.

- Influence - shows strong emotional intelligence dimension to influence both people and work culture necessary.

- Communication - effective in communicating a professional message across all levels of the business.

- Decision making - strong at making quick and intelligent decisions in driving asset's values.

- Commercial awareness - a savvy operator in knowing where to drive both top and bottom line performance.

- Planning - able to organize his/her work flow and is effective manager of time.

- Information Analyzing - capable to extract the right meaning from people, reports and information that supports the commercial agenda.

- A strong understanding of the way BIM Group conducts business and is an advocate of the company’s culture.

- Capable to liaise effectively and efficiently with multiple internal and external stakeholders.

- Able to research and execute strategic project work to a high standard.

Quyền lợi

• Thưởng: Attractive and competitive compensation package. Performance-based bonuses, including project bonuses and annual business performance bonuses.
• Chăm sóc sức khoẻ: Comprehensive benefits, including mandatory social insurance (SI, HI, UI), premium health insurance, and 24/7 accident insurance.
• Hoạt động nhóm: Annual company trips, vacations, team-building activities, sports tournaments, and employee engagement events. Opportunity to work for one of Vietnam's leading diversified corporations and a prominent investor in Real Estate and Renewable Energy.
• Căn-tin: Lunch allowance Modern and premium office facilities, including a relaxation & reading room, fully equipped canteen, nursing room, and coffee machines with a variety of beverage options.
• Phiếu giảm giá: Exclusive employee discounts on Elite Fitness memberships and premium services across the BIM Group ecosystem.