Customer Service Support (Japanese + English)

- Serve as the first point of contact for internal customers and suppliers, providing support in Japanese and English through ticketing tools, email, and phone channels.

- Handle inquiries and requests related to indirect procurement processes, including Purchase Requisitions (PR), Purchase Orders (PO), supplier management, goods receipt, invoice-related queries, catalog purchasing, and procurement system navigation.

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Yêu cầu công việc

Qualifications

- Bachelor degree in related major

- Strong customer service mindset with excellent communication and stakeholder management skills.

- Ability to work effectively in a fast-paced, multicultural, and service-oriented environment.

- Strong problem-solving and analytical skills.

- Experience with procurement processes, ERP systems (e.g. SAP), and ticketing tools (e.g. ServiceNow) is an advantage.

- Proficiency in Japanese and English,...

Quyền lợi

• Thưởng: 13th-month salary bonus + attractive performance bonus (you'll love it!) + annual performance appraisal
• Chăm sóc sức khoẻ: Premium health insurance for you and 02 family members
• Nghỉ phép có lương: 15++ days of annual leave + 1 day of birthday leave
• Đào tạo: Engage in our diverse training programs which surely help strengthen both your personal and professionalism
• Hoạt động nhóm: Free in-house entertainment facilities and sport activities: football, badminton, yoga, Aerobics…
  Vibrant culture: Enjoy team-building events, company trips, year-end parties, tech talks, charity & CSR initiatives
• Khác: Working in one of the Best Places to Work in Vietnam and Top 30 of the Most Innovative Companies all over the world
  Join a dynamic and fast-growing global company
  100% monthly salary and mandatory social insurances in 2