Customer Service Representative

The Field Service Representative is responsible for customer service support for both international and domestic customers. You will coordinate with customers and support internal teams to help provide a seamless customer experience. Working with both internal and external stakeholders, you will provide proactive customer service and follow up on any unresolved matters in a...

Yêu cầu công việc

• Proficient in Microsoft Office with advanced proficiency working in Excel.

• Good communication in both Vietnamese and English.

• Negotiation/ listening skills.

• Understand manufacturing process, forecasting methods, and inventory control procedures.

• Understand inventory / accounting relationships; ability to prioritize.

• Understand import-export process and customs procedure well.

• Competency, accuracy, customer service attitude, persuasiveness, able to handle...