Customer Service (for Sugo App)

Responsibilities:

1. Handle user inquiries, feedback, and issue resolution through in-app channels, ensuring timely and effective support.

2. Conduct content and behavior review to ensure compliance with platform policies and standards.

3. Take appropriate actions against violations (e.g., fraud, fake transactions, off-platform redirection) in accordance with platform rules.

Yêu cầu công việc

1. Fluent in Vietnamese and Chinese.

2. Customer-oriented with good communication and service mindset.

3. Responsible, detail-oriented, patient, and able to handle repetitive tasks.

4. Prior experience in customer service, content moderation, or platform operations is preferred.

5. Experience in the internet industry is a plus.

WHY JOIN SUPERCLUSTER ENTERTAINMENT?

+ Competitive salary package + attractive performance bonus

+ 13th month...