Customer Service Executive

EBOOST is seeking a detail-oriented and proactive Customer Service Executive to support our fast-growing EV charging platform. This role combines customer service and operational support to ensure smooth day-to-day performance and continuous improvement of our services.

Key Responsibilities:

1. Customer Service

• Provide frontline support to customers via hotline and digital channels.

• Record information on the system;...

Yêu cầu công việc

• Diploma or bachelor’s degree in any related fields.

• Experience in customer service, administration, or a similar role (fresher/junior).

• Strong verbal/written communication (Can communicate in English).

• High attention to detail, strong problem-solving skills, and a customer-centric mindset.

• Have a personal laptop

Working Time:

• Full time basis Mon-Fri (8:30-17:30).

• Rotational hotline support in the evening weekdays...