Customer Service

Customer Service Support

• Handle customer inquiries related to freight forwarding, trucking, customs clearance, warehousing, and other logistics services.

• Provide customers with shipment status updates and follow up on their requests in a timely manner.

• Coordinate with internal teams to resolve service issues, delays, document errors, and customer complaints.

• Understand customer...

Yêu cầu công việc

• College/University degree.

• At least 3 year of experience in Customer Service for Logistics/forwarder company.

• Strong communication and problem-solving skills.

• Proficient in MS Office; CRM experience is a plus.

• Customer-focused and proactive.