CRM Digital Content Executive

Vexere – The largest Online Bus Ticketing System in Vietnam, helping customers search information and buy long-distance bus tickets online. With a network of more than 2000 bus operators, you can easily search for ticket prices, schedule, address, phone and reviews of all bus operators to anywhere in Vietnam.

• Vision: Everything you need for travel & transportation
• Mission: Bring more happiness to your journey
• Happiness can be enhanced: It can be a cheaper trip that enables more people to travel, more access to better services, with more happy and more meaningful experiences.

1. Job Responsibilities:

Blog & SEO Execution:

• Conduct keyword research and identify trending topics to support content production.
• Write, edit, and optimize SEO-friendly articles for the Blog channel according to the content plan.
• Monitor article performance and provide periodic reports on traffic and keyword rankings.

CRM Content Execution:

• Draft copy for daily CRM campaigns, including Email Marketing, App Push, and SMS.
• Set up content within the CRM system and perform thorough testing of displays and links before deployment.
• Collaborate with the Design team for visual assets/templates and execute A/B testing on subject lines and body copy to optimize CTR.

Other:

• Coordinate with relevant teams (Design, BI, IT) to ensure messaging is accurate and synchronized across channels.
• Report on work progress and handle additional tasks as assigned by the Line Manager.

Yêu cầu ứng viên

Knowledge, education or equivalent qualifications

• SEO research & content
• How to use measurement tools like GA, Netcore dashboard
• Basic knowledge of marketing, content marketing, CRM
• Experience in using WordPress, content management systems (CMS)
• Bachelor’s degree in journalism, marketing, or a related field
• At least 1 year of blog management experience
• Proficient in AI, SEO, and automation tools for content creation.

Technical or hard skills:

• Copywriting
• Good at teamwork
• Attention-to-detail

Always in the spirit of listening, learning, absorbing, not judging, or making negative comments. Support colleagues in coordinating work

Quyền lợi được hưởng

• Competitive salary  + KPI-based quarterly bonuses (up to 11 months per year).
• Clear career progression with opportunities to advance to key positions based on capabilities.
• Special discounted bus tickets for employees and their family members.
• Comprehensive periodic health check-up policies.
• Participation in social insurance, health insurance, and unemployment insurance according to Vietnamese labor law after the probationary period.
• 12 days of annual leave.
• Vibrant and dynamic working environment with a friendly and supportive team, ready to share knowledge and assist each other.
• Training and sharing of negotiation, work management, interpersonal skills, and software technology knowledge.
• Other perks to be discussed during the interview.