Clinic Manager

1. Lead & Inspire
   • Supervise daily front desk operations to keep patient flow smooth
   • Assign tasks, manage schedules, and track team performance
   • Be the go-to person for complex patient issues and complaints
   • Train and coach new team members to deliver world-class service
2. Elevate Patient Experience
   • Ensure every patient feels welcomed and guided through their visit
   • Oversee appointment scheduling, rescheduling, and reminders
   • Support the team in resolving inquiries with professionalism and care
3. Keep Things Running Smoothly
   • Guarantee accuracy in patient records (personal, medical, financial)
   • Coordinate between reception, consultation rooms, and treatment areas
   • Maintain consistency in documentation (consent forms, insurance, treatment records)
4. Oversee Billing & Insurance
   • Supervise payments (cash, card, insurance) and daily invoice tracking
   • Help patients understand insurance claim processes
   • Ensure reconciliation of payment records with accounting
5. Support Operations & Events
   • Monitor front office supplies and readiness
   • Assist in organizing patient events, wellness talks, and internal training
   • Collaborate with other departments to improve patient flow and service delivery

Yêu cầu ứng viên

• At least 5 years’ experience in management and operations is desirable, and candidates with a background in clinic management will be given preference.
• Female candidates are encouraged to apply, from 25 yrs – 40 yrs
• High fluency in English (speaking, listening, reading, writing)
• Pleasant appearance, professional, courteous, and confident demeanor
• Hard-working, detail-oriented, and attentive attitude
• Ability to multitask and stay calm under pressure
• Positive, can-do mindset with eagerness to learn medical terms and wellness concepts

Quyền lợi được hưởng

• 13th month salary bonus
• Annual salary review every July
• Team-building activities & year-end party
• Medical benefits & paid annual leave
• Discounts on treatment for you and your family
• International, dynamic, and professional work environment
• Opportunities to upgrade your English and problem-solving skills