Tuyển dụng Business Optimisation Manager (Urgent) tại Hồ Chí Minh

OUR CARE VALUES
Hoan My is guided by our
CARE values:
Commitment to Quality Care,
Accountability for Outcomes,
Respect for Our Communities, and
Empathy with Our Patients. These principles shape how we work and how we treat one another. We seek people who put these values into practice and show excellence, innovation, and integrity in their work.
JOB SUMMARY
Business Optimisation Manager to support hospital business planning and operational optimisation across the Group. This is a cross-functional role working closely with hospitals and functional teams to improve patient journeys, operational workflows, functional planning, renovation design and post-renovation performance.
MAIN RESPONSIBILITIES
Patient Journey & Operational Standardisation
Standardise and optimise patient journeys and operational workflows across hospitals.
Improve patient flows and service touchpoints to enhance patient experience and operational efficiency.
Work with hospitals and functional teams to implement
One Hoan My operational standards.
Drive continuous improvement based on operational feedback.
Functional Planning
Partner with hospitals to develop business and service development plans.
Analyse service demand, patient flow and operational requirements.
Translate business plans into functional requirements for renovation and development projects.
Renovation Optimisation
Review layouts, concepts and renderings from an operational perspective.
Ensure designs support patient flow, staff workflow, efficiency and future scalability.
Identify operational risks and recommend improvements before construction.
Collaborate with architects, project teams and hospitals throughout the design process.
Post-Renovation Optimisation
Monitor operational performance following renovations or new service implementation.
Analyse patient volumes, utilisation, patient flow and operational KPIs.
Identify opportunities and recommend practical operational improvements.
Performance & Data Analysis
Work closely with the Data Analytics team to track outcomes, analyse information and provide data-driven recommendations.
University degree, preferably in a healthcare-related field.
8+ years of experience in healthcare operations and/or process optimisation.
Strong understanding of hospital/clinic workflows and patient flow management.
Basic knowledge of biomedical/facility management, customer service and finance/P&L management.
Strong analytical, problem-solving and project management skills.
Excellent communication and cross-functional collaboration skills.
Intermediate English proficiency.
Proactive, detail-oriented and results-driven, with the ability to adapt to changing priorities.
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Thank you for your interest in career opportunities at Hoan My Medical Corporation. Candidates whose qualifications match our hiring requirements will be contacted within 14 days for the interview process. We appreciate your interest in joining Hoan My Medical Corporation. If you are not selected for this role, your application will remain in our candidate database for consideration for future opportunities.
Ngành nghề: Y tế / Chăm sóc sức khỏe / Thẩm mỹ / Làm đẹp
Kinh nghiệm: 6 Năm
Cấp bậc: Quản lý
Hình thức: Nhân viên chính thức
Địa điểm: Hồ Chí Minh