Business Analyst

Solution Design:
Analyze requirements to design detailed Functional Specifications and Business Logic flows for Sales & CRM modules (SAP HANA SD/MM/PP & in-house app), ensuring alignment with commercial operational needs.
System Implementation:
Configure SAP HANA SD/MM/PP parameters/rules and collaborate with the RnD Team to define API requirements and logic validation for cross-system integration (SAP ↔ in-house app).
L2/L3 Support:
Resolve critical logic/process incidents on Sales & CRM modules as L2/L3 Support and perform root cause analysis to prevent recurrence.
QA & Documentation:
Lead the UAT process and create functional documentation/guides to support the Digi Service team and eliminate key-person dependency.
Education:
Bachelor’s degree in Information Technology, Management Information Systems, or Business Administration.
Experience:
Minimum 2 years as a Business Analyst or Business Partner on software / digital transformation projects.
SAP HANA:
Hands-on experience with SAP HANA SD (Sales & Distribution), MM (Materials Management), PP (Production Planning) modules. Direct configuration and functional validation required
Sales Process Knowledge:
Order-to-cash workflows, pricing conditions, customer master data, AR/collection.
Functional Specification Writing:
Translate business requirements into precise specs with business rules, acceptance criteria, and data definitions.
Process Documentation:
User Guides, SOPs, process flow diagrams (BPMN/UML).
English Communication: proficiency — reading, writing, and communicating with technical teams and external partners.
SQL — Advantage:
Data analysis and business logic validation against production data.
Ngành nghề: CNTT - Phần mềm, Bán hàng / Kinh doanh
Kinh nghiệm: 2 Năm
Cấp bậc: Trưởng nhóm / Giám sát
Hình thức: Nhân viên chính thức
Địa điểm: Long An, Đồng Nai