Associate Research Manager

POSITION OVERVIEW:

The Associate Research Manager (ARM) bridges the gap between Senior Research Executive and Research Manager. In addition to hands-on execution tasks (questionnaire design, data management, analysis, and reporting), this role manages medium-to-large projects, engages directly with clients, leads small teams, coaches junior staff, and supports the Research Manager on process and team development.

KEY RESPONSIBILITIES:

1. Project Execution & Design:

• Design questionnaires, discussion guides, and other research tools.

• Lead quantitative, qualitative research projects from design through reporting and deliver compelling presentations to clients.

• Perform hands-on tasks when necessary to ensure timely and high-quality project delivery.

2. Project Management:

• Manage mid to large-scale projects with attention to cost, speed, and quality.

• Coordinate with Operations, Data Processing, and other internal teams to ensure smooth project execution.

• Proactively resolve arising issues and report promptly to the Research Manager.

3. Client Engagement:

• Serve as the primary point of contact for assigned clients; handle issues and ad-hoc requests effectively.

• Support Research Managers in proposal discussions, project briefings, client presentations when necessary and identifying new business opportunities.

4. Team Leadership and Development:

• Supervise 1–2 Senior or Junior Research Executives; delegate tasks, monitor progress, and evaluate performance.

• Review project outputs and provide constructive feedback to improve team capabilities.

• Support the Manager in team development activities, including mentoring and coaching junior team members to improve skill sets and project contributions.

5. Process & Innovation:

• Recommend process improvements and adopt new tools/technologies for efficiency.

Yêu cầu công việc

Must have:

• 4-5 years of experience in market research agencies or equivalent (E.g., Consumer Insights, Marketing departments in FMCG companies that frequently work with market research), including at least 2 years of independently managing projects

• Proficiency in questionnaire design, data analysis, and report writing

• Client-facing experience with proven issue-resolution skills.

• Fluency in both Vietnamese and English

• Proficiency in Microsoft Office (PowerPoint, Excel, Word)

Other Qualities that we need in you

• Strong analytical and problem-solving skills

• Leadership and coaching capability

• Proactive, responsible, and adaptable in changing environments

• Ability to multitask, work under pressure and tight timelines

• Highly responsible and goal-oriented

Quyền lợi

• Thưởng: 13th month salary.
• Chăm sóc sức khoẻ: Annual health check. Social insurance, health insurance, unemployment insurance based on full gross salary
• Nghỉ phép có lương: 12 annual leave days (full paid).
• Đào tạo: Opportunities to attend relevant training courses and events
• Hoạt động nhóm: Annual company trip.
• Khác: Attractive salary