Assistant to Operations Manager

A. JOB PURPOSE:

- The Assistant to the Operations Manager provides high-level administrative, operational, and project coordination support to ensure the efficient execution of the Operations Manager's responsibilities.

- The role serves as a key coordination point between departments, supporting operational excellence by managing priorities, monitoring action items, facilitating communication, and ensuring timely execution of business objectives.

- The position requires excellent organizational skills, professionalism, discretion, and the ability to work effectively in a dynamic international manufacturing environment.

B. ACCOUNTABILITIES:

1. Executive Support

- Manage calendar, meetings and travel.

- Prepare agendas, presentations, reports and minutes.

- Monitor follow-up actions.

- Handle confidential information.

2. Operations Coordination

- Coordinate between Operations, Production, Supply Chain, Purchasing, Quality, Maintenance, Finance and HR.

- Monitor action plans and deadlines.

- Escalate operational risks.

- Support cross-functional projects.

3. Project & Performance Support

- Track project milestones.

- Prepare KPI reports.

- Support continuous improvement initiatives.

4. Communication & Stakeholder Management

- Act as primary coordination point on behalf of the Operations Manager.

- Liaise with HQ, regional offices and external stakeholders.

- Provide English-Vietnamese translation when required.

5. Administrative Support

- Coordinate business travel.

- Maintain documentation.

- Support audits, management visits and customer meetings.

6. Continuous Improvement

- Improve processes

- Support digital tools and workflow improvements.

7. Other Responsibilities

- Perform additional duties as assigned.

- Travel occasionally when required.

Yêu cầu công việc

QUALIFICATIONS:

- Bachelor's degree in Business Administration, Management, International Business, Industrial Engineering, Economics or a related field.

EXPERIENCES:

- 0 to 3 years as Executive Assistant, Management Assistant, Operations Coordinator or similar. Manufacturing and multinational experience preferred.

COMPETENCIES:

- Advanced MS Office; ERP knowledge; Microsoft Teams/SharePoint; AI productivity tools are an advantage.

- Organization, communication, confidentiality, planning, project coordination, analytical thinking, problem solving, attention to detail, proactive mindset, adaptability.

LANGUAGES:

- Fluent Vietnamese and professional English.

Quyền lợi

• Thưởng: 13th-month salary & annual performance bonus
• Chăm sóc sức khoẻ: Health-care insurances served by international provider
• Đào tạo: Lots of training & development opportunities, even abroad