Aftersales Service Trainer

- Organize training courses for dealer staff

- Prepare training plans and training materials, and provide them to dealers

- Monitor and support internal training activities at dealers

- Manage and support activities related to the Isuzu E-learning system

- Support service improvement projects (Kaizen Service Process, SST Standards, EGR Cleaning Machine, etc.)

- Organize events such as Skill Contests, 11-GP, Internal Skill Contests, Grade Promotions, Trainer Competitions, etc.

- Provide G-IDSS helpdesk support and technical assistance to dealers

- Manage and track dealer staff competency/level data

- Support owner manual and workshop manual activities, including translation projects and document support for dealers

- Perform other tasks as assigned by the manager

Yêu cầu công việc

- Bachelor’s degree in automotive technology or a related field.

- Minimum 3 years of experience in automotive technical service and after-sales service.

- Good command of English (TOEIC score of 500 or above).

- Valid B2 driving license.

- Strong presentation, communication, and analytical skills.

- Ability to work independently and effectively manage assigned tasks.

- Willingness to travel for domestic and overseas business trips.

- Working location: IAC (Isuzu Vietnam Auto Care Center), Cu Chi.

Quyền lợi

• Thưởng: Competitive salary, 13th month salary and bonus
• Chăm sóc sức khoẻ: Social Insurance according to Law; Premium Health Insurance
• Nghỉ phép có lương: 18 days annual leave, 5 working days/week from Monday to Friday