Trưởng Nhóm Thực Phẩm Khô (Bánh Kẹo)

To be responsible of the group’s sales achievement, gross profit, loss, ordering, backroom and selling area management, staff and promoters management, prepare periodical report, make necessary preparation for stocktaking, Membership, Mommy day and Public Holidays
1. Operations duties
2. Supporting Store
3. Manpower management
4. Rules and Regulations
5. Other duties
Operations duties
a. Merchandise management
Supervise General Staff to ensure:
Merchandise is fully replenished, in good conditions & quality.
All the display merchandise is according to schematic plan or instructions from supervisor/Merchandiser and all the price between display merchandise and price card is tally.
Price checking on POS/SST and changing price label (if necessary) is completed before store opened.
Order stock directly with Supplier and receive stock from MMD.
Manage stock inventory and repeat order when inventory drops to a specific level. Return and exchange damaged goods.
Support Foodline with monthly Stock Take as directed by supervisor.
Attend bi-annual Stock Take as scheduled.
b. Non-merchandise management
Supervise General Staff to ensure:
Operational equipment, lighting and fixtures (gondola, wagon, shelves, etc.) are in good conditions
Sales floor is kept clean & tidy.
Fire safety procedure is carried out properly.
Order POP, execute POP exhibition, check POP to ensure correct and adequate information
Execute floor opening and closing
Check and verify variances in stock & sales figures after Stock Take and make report to Line Manager
c. Customer service
Provide good customer services to encourage “plus selling”. Be polite and listen alternatively to customer needs.
Get information and introduce to customers about new arrivals, promotions, policies regarding to payment, returns/exchanges, etc.
Handle complaints from customers or complaints raised by General Staff and promoters, difficult and complicated sales.
Follow Company’s Rules on Customer Service (greeting, smiling, bowing and attitude towards customers).
Sales and Profits
Co-ordinate with Suppliers to execute promotion schemes.
Identify low sales items and not good quality. Estimate consumer demands and advise merchandising dept.
Keep records of purchase orders, sales. Report periodically about top sales, promotion sales results, market survey/competitor survey.
Provide every day sales figure of concess counter for promoters
Support cashier in return/exchange merchandise as required
Manpower management
Plan and prepare duty roster, shift plan and assign subordinates on duty.
Ensure sufficient manpower during business in ad-hoc situations.
Ensure General Staff and Promoters’ attendance and attire.
Be responsible for General Staff’s performance.
Identify and reduce unnecessary tasks to increase staff productivity.
Regularly train and motivate subordinates in daily works.
Identify potential staff for succession planning purposes.
Build and promote teamwork spirit.
Rules and Regulations
Follow all working procedures, the company’s policies, rules and regulations.
Check, monitor, remind and guide General Staff and Promoters to follow the rules and regulations
Other duties
Closing floor in charge.
Support other departments as necessary.
Other tasks or responsibilities as assigned by direct Division Leader, Line Manager and Store Manager.
Yêu cầu:
College/University degree
Good communication, problem solving and leadership skills
Have ability to relocate to other Stores as per Company’s assignment is a plus
Ability to communicate in English (verbal & written).
Good presentation and sales skill
Customer focused
Computer literate (Word, Excel & Powerpoint).
Be able to work at shift & on Public holidays
Self-disciplined with ability to work independently
Quyền lợi:
13 month salary
Performance bonus
Transportation allowance
Meal allowance
Attendance allowance
Staff purchase
Premium healthcare after 1 year of employment
Full salary social insurance
13 days annual leave
Many opportunities of development (transfer, promote)
Training and learning development
Địa điểm làm việc
Thanh Hóa: Phường Quảng Phú (Thành phố Thanh Hóa cũ)