Tuyển dụng Trưởng Nhóm Bán Hàng - Thu Ngân tại Hồ Chí Minh

• Operations management
  - Supervise Supervisor(s) and General Staff to ensure:
  • Merchandise is fully replenished, in good conditions & quality.
  • All the display merchandise is according to schematic plan and all the price between display merchandise and price card is tally.
  • Changing price label (if neccessary) is completed before store opens.
  - Verify and approve inventory orders raised by Supervisor(s).
  - Plan manpower, prepare and attend monthly & bi-annually Stock Take as scheduled.
  - Plan, assign duties for Supervisor(s) and General Staff to make necessary preparation for Membership Day and Public Holidays.
  - Control daily production plan for Delica & bakery made by GL
  • Operational equipment, lighting and fixtures (gondola, wagon, shelves, etc.) are in good conditions
  • Sales floor is kept clean & tidy
  • All backrooms are locked in good conditions
  • POP execution is carried out properly
  • Fire safety procedure is carried out properly
  - Maintain FSH as the company rules
  - Check and verify variances in stock & sales figures after Stock Take and make report to Store Manager.
  - Execute store opening & closing as directed by Store Manager.
• Manpower management
  - Plan Monthly Department ‘s duty roster and manpower schedule.
  - Ensure sufficient manpower during business in ad-hoc situations.
  - Monitor Group leader(s), General Staff and Promoter’s attendance and attire.
  - Approve duty roster, shift plan raised by Supervisor(s).
  - Be responsible for Group leader(s) and General Staff’s performance.
  - Take part in recruitment & selection activities for Division’s staffing.
  - Motivate, training and develop staff in order to encourage their professional development.
  - Identify potential staff for succession planning purposes.
  - Build and promote team work spirit.
• Sale and profit management
  - Daily briefing Group leader(s) on yesterday sales achievement, today sales budget, up-to-date sales achievement, promotion and company updates.
  - Breakdown the sales target given by Store Manager to each Group leader and take responsibilities for sales target achievement of the division.
  - Overall plan and supervise the execution of promotion schemes.
  - Observe/gather information/suggestion from Group leader(s) about sales trend, customer demands and advise Merchandising Dept. for any changes/ improvement in merchandise assortment, quality and quantity.
  - Gather and consolidate all periodical reports from Group leader(s) about top sales, promotion sales results, market survey/ competitor survey and submit to Store Manager.
• Cashier management
  - Change cash and distribute to cashier counters.
  - Ensure cash register equipment (audit roll, thermal roll, printer ink cartridge) and all type of nylon bags available and adequate for daily operation.
  - Ensure cash registers & credit card terminals are in good conditions.
  - Ensure the hangers, hard tags and left-over items timely collected by department staff.
  - Remove unnecessary goods at inactive cashier counter.
  - Check all cashier counters to avoid long queue especially in peak hours or weekend.
  - Random spot check at cashier counter to avoid any fraud.
  - Make day and night shift handover.
• Customer service
  - Provide good customer services to encourage “plus selling”. Be polite and listen alternatively to customer needs.
  - Handle customer complaint and give the best solution for customer satisfaction
  - Get information and introduce to customers about new arrivals, promotions, policies regarding to payment, returns/ exchanges, etc.
  
  Rules and Regulations
  - Follow all working procedures, the company’s policies, rules and regulations.
  - Check, monitor, remind and guide Group Leader(s), General Staff and Promoter(s) to follow the rules and regulations.
  
  Other tasks
  - Be on duty and act as Store Manager when as Store Manager not present at work
  - Other tasks or responsibilities as assigned by direct Store Manager.
  - Open & close store

Yêu cầu ứng viên

• External: Vocational Diploma degree
• Customer - focused
• At least 01 years related experience in retailing business or supermarket environment
• Abilities to use Computer, Office programs and Database
• Detail oriented and be able to handle multi-tasks
• Abilities to use computer, office programs and database
• Work well under high pressure & work in public holiday

Quyền lợi được hưởng

• 13-month salary
• Performance bonus
• Meal allowance
• Transportation allowance
• Staff purchase
• Premium Healthcare after 1 year working
• Full salary social insurance
• 13 days annual leaves
• Many opportunities for development (transfer, promotion)
• Training and learning development
• Leadership skill
• Sales skill
• Problem solving skill