Tele-Marketing cum Sales Administrator

Position Overview

We are seeking a dynamic, organized, and highly motivated Sales Administrator cum Tele-marketing Executive to join our growing team. In this dual-function role, you will be the backbone of our sales department—managing critical administrative tasks while actively driving outbound tele-marketing campaigns to generate and qualify leads.

The ideal candidate possesses excellent communication skills, a resilient attitude toward cold/warm calling, and a sharp eye for detail to handle data management and sales documentation.

Key Responsibilities

1. Tele-marketing & Lead Generation (Approx. 70%)

• Outbound Calling: Conduct outbound cold and warm calls to prospective B2B/B2C clients to introduce our products/services.

• Lead Qualification: Identify customer needs, qualify potential leads, and route high-value opportunities to the appropriate Sales Account Manager.

• Appointment Setting: Schedule product demonstrations, consultations, or meetings for the outdoor sales team.

• Campaign Follow-ups: Follow up on marketing campaigns, email blasts, and inbound inquiries to maximize conversion rates.

2. Sales Administration & Support (Approx. 30%)

• CRM Management: Maintain and update the customer database (CRM) with accurate contact details, call logs, and deal statuses.

• Documentation: Prepare, process, and issue sales quotations, invoices, purchase orders, and sales agreements.

• Coordination: Act as the internal bridge between the sales team, logistics/operations, and the clients to ensure timely delivery of services or products.

• Reporting: Compile weekly and monthly sales performance, call metrics, and revenue reports for management review.

• Exper

Yêu cầu công việc

• Experience: Minimum of 1–2 years of experience in telemarketing, inside sales, customer service, or sales administration.

• Education: High School Diploma, Diploma in Business Administration, Marketing, or a related field.

• Language proficiency: Preferably able to speak & write basic English.

• Communication Skills: Strong verbal and written communication skills with a professional, persuasive phone manner.

• Technical Proficiency: Solid hands-on experience with MS Office (especially Excel) and CRM software (e.g., Salesforce, HubSpot, or Zoho).

• Soft Skills:

- Highly organized with strong multitasking abilities.

- Resilient, self-motivated, and target-driven.

- Ability to handle rejection positively and maintain high energy levels.

Benefits

The staff benefits we offer will even cause employees in the top MNCs to be envious - we try to get creative in rewarding our top performing staff, which includes getting performance incentive bonuses twice a year, subsidies for overseas holidays, reimbursements of medical bills of family members including unemployed siblings and the list goes on.

WORK LOCATION: Hanoi, Home-based

Quyền lợi

• Thưởng: Performance incentive bonuses twice a year
• Chăm sóc sức khoẻ: Reimbursements of medical bills of family members including unemployed siblings
• Cơ hội du lịch: Travel to HQ in Singapore
• Hoạt động nhóm: Subsidies for overseas holidays
• Khác: The list goes on