Technical Support Engineer

1. Technical Documentation & Support

• Prepare product specifications and technical documentation

• Ensure technical information is accurate and up to date

• Prepare drawings and system design

• Handle technical inquiries from partners and customers and provide troubleshooting support

2. Customer & Partner Technical Consultation

• Participate in customer and partner meetings for technical consultation

• Analyze customer technical requirements...

Yêu cầu công việc

• Bachelor's degree or above

(Electrical Engineering, Electronics, Telecommunications, IT, or related fields preferred)

• Minimum 5 years of relevant experience

• Technical knowledge and experience in Smart Home / IoT / Building Automation

• Ability to prepare drawings and system design

• Proficiency in AutoCAD or equivalent design tools

• Hands-on experience in on-site installation, commissioning, and technical support

•...