System Executive

We are looking for an Odoo System Executive to support system operations, coordinate business requirements, and ensure smooth implementation and usage of Odoo/CRM systems across departments. This role will focus on system coordination, workflow testing, user support, and operational alignment in collaboration with IT teams and external vendors.

Key Responsibilities

• Coordinate with Business teams, IT teams, and external vendors to support system enhancement, implementation, and operational issues.
• Support the transition from manual and Excel-based operations to standardized Odoo workflows.
• Gather and consolidate user requirements from departments, then coordinate with Odoo/IT teams for system development and enhancement.
• Participate in system testing (UAT), process validation, and issue tracking before Go-live.
• Support system governance, operational workflows, and approval processes to ensure smooth daily operations.
• Monitor system usage, identify operational issues, and coordinate troubleshooting with related teams.
• Ensure data accuracy, workflow consistency, and alignment with operational requirements.
• Conduct user guidance, basic training, and handover for internal users after implementation.
• Coordinate cross-functional teams to improve process efficiency and system adoption.
• Support daily CRM/System operations and user support activities.

Yêu cầu ứng viên

Minimum 3–5 years of experience in Odoo systems, system coordination

Understanding of system implementation processes, workflow testing, and operational support.

Good coordination and communication skills with internal teams and vendors.

Basic understanding of business processes and operational workflows.

Experience in retail, home appliances, consumer electronics, or service operations is a plus.

Basic English communication skills are preferred.

Quyền lợi được hưởng

Karofi, a member of Tecomen Group (est. 2006), is Vietnam’s leading water purifier brand.

With a 36,000 m² manufacturing hub and products available over 50+ countries, Karofi serves over 10,000 sales points worldwide and aims to become a Top 3 global leader in water and air solutions by 2040.