Software Engineer – Conversational AI

We are looking for a skilled Software Engineer with strong foundations in computer science, algorithms, and applied problem solving to join our team. You will be working on the development and maintenance of Conversational AI systems, as well as supporting services that power intelligent, large-scale user interactions. This is an exciting opportunity to work at the intersection of AI, cloud infrastructure, and modern software engineering.

Responsibilities

• Design, develop, and maintain Conversational AI solutions and supporting services.

• Implement scalable, efficient, and reliable features across our AI-driven product stack

• Be part of a cross-functional team to deliver end-to-end solutions.

• Write clean, maintainable, and testable code in C# (.NET).

• Ensure system reliability, scalability, and performance in production.

• Participate in code reviews, design discussions, and contribute to best practices in engineering.

• End-to-end ownership of LLM development: fine-tuning, prompt optimization, evaluation, and deployment into production systems.

• Build and maintain evaluation pipelines to measure LLM performance (accuracy, hallucination rate, conversation quality, latency).

• Bac

Yêu cầu công việc

• Bachelor’s degree (or higher) in Computer Science or equivalent technical education with excellent grades from a reputable institution.

• Strong foundations in computing mathematics and algorithms.

• Proficiency in at C# (.NET).

• Proficiency in English Language

Nice to Have

• Experience in Kubernetes

• Experience in Terraform

• Experience implementing solutions using Large Language Models (LLMs).

• Experience working with vector databases or retrieval-augmented generation (RAG).

• Ability to design and maintain training/inference pipelines (data prep, tokenization, ONNX/optimized runtimes).

• Familiarity with AI/ML, Natural Language Understanding (NLU), and/or Automatic Speech Recognition (ASR).

• Hands-on experience with Azure Cloud services.

• Experience with Kubernetes for container orchestration.

• Knowledge of Infrastructure as Code (Terraform or equivalent).

• Understanding of evaluation metrics for conversational AI (intent accuracy, coherence, latency, fallback handling).

Quyền lợi

• Thưởng: Performance and variable bonus (Depends on company financial and work performance)
• Máy tính xách tay: Macbook Pro will be provided