Service Center Supervisor

- Be in charge of Service Center’s Operation Assistant Management.
- Job allocation for all Service Center’s member.
- Supervise and support members to catch the KPI target.
- Improve Repair speed & quality to enhance customer satisfaction.
- Strengthen Service Profit (Out of Warranty, Clean service, Extended Warranty… Sales) with proper Cash management.
- Secure inventory health index and spare part stock accuracy.
- Manage defective part return timely.
- Assist Center Manager to control all tasks related HR&A in Service Center.
- Weekly, Monthly report for Service Center KPI, Activity, Issue…
Yêu cầu công việc
- Education: University degree or above in Business Administration or Electronics Field.
- Experience: Male, At least 3 years’ working in managing levels related to Customer Service (Electronics is preferred).
- English: Good at Listening, Speaking.
- Office: Good at email, excel, power point.
- Working location: 18C Đ. Phan Văn Trị, Gò Vấp, Hồ Chí Minh.
Quyền lợi được hưởng
- Gross salary 17-20 million VND.
- Full social insurance coverage.
- 13th month salary.
- Public holidays, holiday bonuses, performance bonuses.
- Benefits: Health check-ups, annual leave, team building.
- In-depth training domestically and internationally through LGE Group.