Senior Merchandiser (Garment Industry)

1. Order & Customer Management
Act as the key contact person with overseas buyers from sample development to bulk production.
Receive Tech Packs, BOM, and technical requirements, and coordinate with relevant departments (Sample Room, Technical, Planning, Production, QA, etc.).
Monitor the progress of sample development, PP samples, TOP samples, and shipment samples.
Provide regular order status updates to customers.
Handle issues arising during production and align solutions with buyers.
2. Costing & Negotiation
Analyze Tech Packs and collaborate with the costing team to ensure accurate pricing.
Work with fabric and trim suppliers to optimize price and lead time.
Negotiate pricing with buyers to achieve company margin targets.
Monitor and control order profitability.
3. Production & Material Control
Track fabric and trim ordering status and delivery timeline.
Coordinate with the planning team to ensure on-time production and shipment.
Proactively identify and manage risks related to lead time, quality, and technical changes.
4. Internal Coordination & Reporting
Lead pre-production risk assessment meetings.
Work closely with QA/QC to ensure compliance with customer standards.
Control and manage all order-related documents (PO, Contracts, Invoice, Packing List, etc.).
Report directly to the Merchandise Manager / Management Team.
Guide and support Junior Merchandisers (if any).
Minimum
3–5 years of experience as a Merchandiser in the garment export industry.
Experience working with US/EU buyers is preferred.
Strong understanding of the full process: sample development → bulk production → shipment.
Good knowledge of FOB structure, CM calculation, and cost breakdown analysis.
Strong negotiation and problem-solving skills.
Good English communication (spoken and written).
Proficient in Excel and timeline/order tracking.
Benefits
Salary: Negotiable based on experience and capability.
Performance bonus based on order margin.
Full social insurance according to Vietnamese labor law.
Professional working environment with international customers.
Ngành nghề: Dệt may / Da giày / Thời trang, Bán hàng / Kinh doanh, Xuất nhập khẩu
Kinh nghiệm: 3 Năm
Cấp bậc: Trưởng nhóm / Giám sát
Hình thức: Nhân viên chính thức
Địa điểm: Hồ Chí Minh