Tuyển dụng Senior Learning & Development Executive tại Hồ Chí Minh

Learning Needs & Program Design

- Identify service and operation needs through discussions with managers, employee feedback, customer rating review and business priorities.

- Design and develop training content, facilitator guides, activities, case studies, role-plays, and other learning materials.

- Continuously review and improve learning programs based on feedback and evolving business needs.

Training Delivery

- Facilitate classroom training, workshops, role-plays, and other interactive learning sessions.

- Adapt training methods and content to different audiences, with a strong focus on frontline and Operations teams.

- Provide follow-up support and coaching to reinforce learning applications after training.

- Design and delivery of new hire unforgettable orientation programs.

Corporation Culture

- Contribute to initiatives that strengthen company culture, values, service mindset, and employee experience.

- Support Talent & Culture projects and internal engagement activities when required.

Learning Effectiveness & Coordination

- Track training participation, learner feedback, and program effectiveness.

- Maintain training schedules, materials, records, and related documentation.

- Work closely with HR, Operations, and relevant stakeholders to ensure learning programs address actual business needs.

- Prepare regular training updates and reports for the Talent & Culture Manager.

Yêu cầu công việc

- Bachelor’s degree in Human Resources, Education, Business Administration, or a related field.

- Minimum 3–4 years of experience in Learning & Development, Training, or a similar role.

- Proven experience in training facilitation and content development.

- Strong presentation, communication, and interpersonal skills.

- Background in Hospitality, Retail, F&B, Service, or multi-site/chain businesses is a strong advantage.

- Energetic, engaging, proactive, and comfortable working in a fast-paced environment.

- Good organizational and stakeholder management skills.

- Proficiency in Microsoft Office / Google Workspace; experience with Canva or LMS platforms is a plus.

- English proficiency is an advantage.

Quyền lợi

• Thưởng: 13th-month salary and annual performance bonus under a competitive compensation scheme
• Chăm sóc sức khoẻ: Social insurance in accordance with Vietnamese law; premium health insurance
• Nghỉ phép có lương: Annual leave: 12 days [+ seniority accrual]
• Máy tính xách tay: Laptop allowance provided
• Phiếu giảm giá: Discounted stays across MVL’s 50+ hotels and resorts