Tuyển dụng Senior Customs Compliance Manager (Ho Chi Minh City) tại Hồ Chí Minh

Job Purpose

• Lead the in-house customs compliance function, ensuring regulatory oversight, declaration accuracy, and premium advisory services for multinational clients

• Conduct daily regulatory monitoring, impact assessment, and legal advisory across customs, trade, and tax legislation

• Develop and maintain SOPs for declaration processes, HS classification, FTA/C/O utilization, customs valuation, and document management

• Develop pre-filing review frameworks to verify declaration accuracy and establish quality control workflows

• Conduct periodic internal audits and prepare for post-clearance inspections (hậu kiểm) under the 5-year audit window

• Design customs solutions for complex client scenarios (EPE, bonded warehouse, dual-use, dangerous goods, cross-border)

• Deliver training workshops and knowledge-sharing sessions for internal teams and client stakeholders

• Collaborate with IT on process automation and customs legal intelligence tool deployment

• This is a hands-on leadership role: directly perform compliance activities while overseeing the Compliance Team

Reports to: Head of Customs

Main Accountabilities

• Lead daily scanning and analysis of regulatory changes across customs, trade, and tax legislation at national and sub-departmental levels

• Assess operational impact of new and amended regulations on DGF's customs operations, client accounts, and declaration processes

• Provide timely, accurate legal advisory to MNC clients on regulatory changes, compliance obligations, and risk mitigation strategies

• Track enforcement trends and customs audit patterns across sub-departments to anticipate compliance risks

• Develop, maintain, and continuously improve SOPs for declaration processes, HS classification, FTA/C/O utilization, customs valuation, commodity regulations, and document management

• Design and implement compliance checklists, pre-filing verification protocols, and quality control workflows

• Develop pre-filing review frameworks to verify declaration accuracy: HS codes, customs valuation, commodity policy compliance, license/permit requirements, and FTA eligibility

• Establish and enforce a 2-layer verification process for all declarations

• Conduct periodic internal audits of declaration accuracy and document filing, identifying patterns, root causes, and corrective actions

• Manage responses to customs queries, inspections, and post-clearance audit requests in coordination with relevant teams

• Design customs solutions for complex client scenarios across multiple sectors

• Support business development with compliance advisory for prospective clients, regulatory impact assessments, and solution proposals

• Deliver training workshops and knowledge-sharing sessions for internal teams and client stakeholders on regulatory updates and compliance best practices

• Coordinate with the Declaration Manager to embed compliance checkpoints into the operational workflow

• Collaborate with IT on process automation initiatives and deployment of the customs legal intelligence tool

• Report to Head of Customs on compliance status, regulatory risks, and strategic recommendations

Process

• Develop and maintain regulatory monitoring workflows and compliance checklists

• Design and enforce pre-filing verification and 2-layer checking processes

• Establish audit-readiness documentation standards for 5-year post-clearance retention

• Develop client advisory frameworks and templates for regulatory change notifications

• Coordinate cross-functional compliance processes between Declaration Team, Operations, and IT

People Management

• Oversee and mentor the Compliance Team, ensuring consistent quality and professional development

• Identify training needs and develop structured learning programs for compliance and declaration staff

• Build a culture of compliance excellence, regulatory curiosity, and continuous improvement

• Coordinate with Declaration Manager on team cross-training and knowledge sharing

Functional Experience

• Minimum 7 year

Yêu cầu công việc

Functional Experience

• Minimum 7 years of hands-on experience in Vietnamese customs operations, with at least 3 years in a compliance, regulatory advisory, or quality assurance role. Demonstrated experience working with complex commodity groups (high-tech electronics, chemicals, FMCG, pharmaceuticals, medical devices).

• Proven track record of handling post-clearance audits, customs disputes, or regulatory investigations.

• Experience serving multinational corporate accounts with high compliance expectations.

Geographical Experience

• Based in Vietnam. Experience working with multinational corporate accounts across diverse industries.

Education / Qualification / Certification Requirements

• Bachelor's degree in International Trade, Law, Customs, Logistics, Economics, or related field

• Advanced degree or professional certifications in trade compliance, customs law, or supply chain management are advantageous

• Valid Customs Agent Certificate issued by the General Department of Vietnam Customs

• Deep, current knowledge of Vietnamese customs law and related regulations

• Strong command of HS classification, customs valuation, FTA/C/O rules of origin, commodity policy regulations

• Proficiency with VNACCS/VCIS electronic customs declaration systems

• Excellent analytical and legal-research skills

• Proficient in English — ability to draft client advisories, SOPs, and compliance reports

• Strong communication skills — able to explain complex regulatory issues to operational staff and senior stakeholders

• Strong automation skills and mindset are advantageous

Quyền lợi

• Thưởng: Annual Bonus
• Chăm sóc sức khoẻ: Private Health Insurance Package
• Nghỉ phép có lương: Attractive annual paid leave