SAP Basis Consultant

System Operations & Monitoring

- Perform daily monitoring of the SAP S/4HANA system, including batch job monitoring (SM37), system log review (SM21), and dump analysis (ST22).

- Monitor system performance and proactively identify abnormalities or incidents in a timely manner.

Transport Management & System Connectivity

- Execute transport requests via STMS following the standard landscape flow: DEV → QAS → PRD.

- Manage RFC connections and validate system connectivity using SM59.

- Configure and maintain SSL/TLS certificates through STRUST.

Database & Operating System Administration

- Support administration of SAP HANA, SAP ASE (Sybase), and IBM Db2 databases, including health checks, backup verification, and storage monitoring.

- Perform basic OS administration tasks on SUSE Linux Enterprise Server / Red Hat Enterprise Linux environments related to SAP systems.

Backup & Restore

- Execute and periodically verify database backups in accordance with customer backup policies.

- Support database/system restore activities in case of incidents under the guidance of the team lead.

Incident Management

- Receive, classify, and resolve L1–L2 incidents as part of SAP Basis support operations.

- Analyze logs and traces to identify basic root causes and provide clear incident reports.

Cross-functional Collaboration

- Collaborate closely with Infrastructure teams and Functional Consultants.

- Support operational activities such as system refresh, user administration, and transport management as required.

Yêu cầu công việc

- From 6 months to 3 years of experience in SAP Basis Consultant; fresh graduates with fundamental SAP knowledge are also considered.

- Hands-on knowledge of SAP transactions: SM37, SM21, ST22, SM59, STMS, STRUST.

- Basic knowledge of SAP HANA Studio / SAP HANA Cockpit, including backup operations and alert monitoring.

- Basic command-line administration on SUSE Linux Enterprise Server / Red Hat Enterprise Linux.

- Ability to analyze work process logs, system logs, and basic ABAP dumps.

- Ability to read and understand technical documentation in English.

- English: TOEIC 650 / IELTS 6.0 or equivalent qualifications.

Preferred Skills

- Experience with SAP Fiori (Fiori Launchpad, tile configuration).

- Knowledge of High Availability / Disaster Recovery concepts (HANA System Replication, failover).

- Knowledge of SAP on Cloud platforms such as Amazon Web Services, Microsoft Azure, or Google Cloud.

- Experience participating in SAP implementation or support projects.

BENEFITS

Attractive Rewards Package

- Competitive salary.

- Probation: 2 months (full 100% offer).

- 13th-month salary together with an annual KPI bonus.

- Performance-based salary review aligned with your role and contribution.

- Premium maternity benefits: 6-month leave with 50% business performance salary + 100% salary under Social Insurance.

Health & Wellness

- Annual comprehensive health check-up.

- Full Citek Care health insurance package.

Learning & Development

- Professional training programs delivered by Citek experts and external training expert.

- Personalized development roadmap (IDP) tailored to your career growth.

- Opportunity to become an internal trainer and share your expertise.

Workspace & Tools

- Fully equipped with a company laptop and professional-grade monitor.

- Grab Business and Xanh SM accounts for convenient mobility.

Work Environment

- A young, dynamic, and supportive workplace that empowers creativity and personal development.

- Opportunity to work on global projects of fast-developing companies and be a part of innovation, big SAP projects.

Culture & Engagement

- Annual company trips (domestic or international).

- Regular team-building activities and corporate events: birthdays, YEP, sports clubs, and more.

- Half-day off on your birthday (fully paid) and monthly Happy Friday (WFH).

Quyền lợi

• Chăm sóc sức khoẻ: Participating in comprehensive Citek care insurance. Annual medical examination.
• Đào tạo: Participate in the training program to improve knowledge about SAP ERP, B2B, and techniques.
• Cơ hội du lịch: Annual domestic or international travel.
• Hoạt động nhóm: Opportunity to work on global projects of fast-developing companies and be a part of innovation, big SAP projects.
• Khác: Young, dynamic, and friendly working environment.